Revenue and Reservation Manager
2 days ago
**_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._**
**Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary**
**We provide Full Board Accommodation in the Hotel For Non-Residents in Alexandria**
**We Provide Medical Insurance**
**Duties & Responsibilities**:
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.
- Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.
- Allocate daily tasks to Reservations staff.
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for training staff.
- Responsible for implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
- Liaise with Sales Department in regards to occupancy, Rates Reservation's Analysis.
- Identify Top Producing Accounts ensure proper recognition by Reservation staff.
- Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supply to each department concerned.
- Monitoring Telephone Manner and general performance of reservations staff daily.
- Ensure special handling of repeats guest and very VIP guest.
- Observes and ensures that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
- Follows up tentative bookings and update reservation status
- Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
- In general, perform any other duties might requested by Front Office Manager or Room Division Manager.
**Job Requirements**:
- ** A bachelor's degree or equivalent.**:
- ** At Least 10+ years of experience in hotels**
**About Paradise Inn Group for Hotels and Resorts**
**Chain of 3 hotels in Alexandria, Egypt**
**Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort maamoura**
**1- Le Metropole Hotel built in 1902 as a hertiage hotel french style all rooms are newely renovated facing the the mediterranean coast includes sky view fine dining resturant serving finest cuisines and wine with live music and luxurious halls : les versailles, salon soulous.**
**Locations: 52 Saad Zaghloul St, Raml Station**
**The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel**
**Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.**
**2- Windsor palace hotel**
**Built in 1906 as a heritage hotel english style all rooms are newely renovated facing the the mediterranean coast includes two restaurants : Blue harbor sea view ( casual dining )**
**Skyroof roofttop lounge sea view ( lounge and night club ) and luxurious halls such as : Queen Elizabeth, Prince of Wales, King Edward**
**Locations: 17 El Shuhada St, Alexandria**
**The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel**
**Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.**
**3 - Paradise inn beach resort maamoura**:
**Built-in 1999 next to Al Montazah Gardens, in El Maamoura, The resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool which is all surrounded by a spacious garden, filled with colorful flowers and trees, includes 3 wedding venues ( blue star indoor hall - flamingo beach - florance garden )**
**Location :El-Shaheed youssef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt**
**About Paradise Inn Group for Hotels and Resorts**:
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic
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