Field Support Consultant

4 days ago


القاهرة, Egypt Iom Usrap Dc Full time

R
- esponsibilities: Assist in the immigration office procedures to legalize the stay of AVRR applicants by communication
with Banks/exchange centers to do the currency exchange procedures
2. Communicate with the immigration office to do the residencu procedures.
3. Do the relevant coordinations related to taking financial advances to be paid as overstay penalties,
Settelments and car bookings.
4. Assist in financial assistance distributions for AVRR applicants if requested.
5. Support the AVRR team to follow up with AVRR applicants in the programme pipeline \
6. Conduct relevant referral of victim of trafficking and UMC cases to senior caseworkers
7. Update and validate migrants’ and beneficiaries’ data in IOM databases including MIMOSA daily and
assist in compiling and analyzing statistics and profiles on a regular basis.
8. Follow up with opean AVRR cases to process their return and support with tasks related to the assistance
and counselling provided to each of the beneficiaries.
9. Act as a focal point for coordination with embassies
10. Conduct relevant referrals to other organizations as need.

Performance indicators for the evaluation of results
- Assist 30 applicants to finalize their documentations in the immigration office per month.
- Request the relevant advances and provide settelments for the transactions done for the 30 applicants
- Provid an assistance for the team for follow ups and coordinations.
- Ensure the confidentiality and the completion of data in Mimosa.

Q

ualifications: Education, Experience and/or skills required
- Bachelor’s degree in a community work related field from an accredited academic institution with onetwo
years of relevant professional experience
- Coordination skills.
- French speaker is an advantage
9. Travel required
Travel to other governorates in Egypt to conduct screenings, as per the need.
10. Competencies
Values
- Inclusion and respect for diversity: respects and promotes individual and cultural differences;
encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintains high ethical standards and acts in a manner consistent with
organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and
exercises careful judgment in meeting day-to-day challenges.
Core Competencies - behavioural indicators
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared
goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely manner; is
action-oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility
for own action and delegated work.
- Communication: encourages and contributes to clear and open communication; explains complex



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