Business Talk Global Technical Lead

**Votre rôle**: - To provide level3 of professional technical support and resolve complex customer issues and lead crises management. - To validate and implement UC complex changes and new releases. - Provide technical support till permanent resolution for repeated incidents/problems if requested and identify trends (Problem management trend analysis). -...

**Votre rôle**: The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. The Technical lead will work closely with SCRUM Master of the ORA...

**Votre rôle**: - Drive a transversal community of consultants across zones (FR & IZ): - Develop consulting-led engagements mapped to Strategic Value Proposition (SVP) use cases - Promote sales enablement, training and adoption of consulting approach and assets for the sales and presales community (whitepapers, customer cases) - Drive a community of...

**Votre rôle**: The Cloud Technical & Ops Lead is in charge of the technical integrity and performance of the cloud platform during the Build & RUN phase with the following responsibilities: **Responsibilities**: - Act as level 1 escalation and engage crises management process if needed on that level. - Work with management on team training plan. -...

**Votre rôle**: The Unified Communications Project Manager, part of ESC service Build team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, Audio Conference, FCC, B2GMS, B2GasS, BTOI, LVS, WTW...

Global Case Manager **Job Description**: **Global Case Manager** **Bupa Cairo Office (Egypt - Cairo, Mivida Business Park, Building 3/B1, Parcel 33, 5th Settlement, Cairo 11835**) Full Time - 40 hours per week (2-3 days per week office working) Applicant must be Cairo based Bupa Global is the international health insurance division of Bupa. We provide...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: Key Tasks and Responsibilities: - Provide level 3 network support, to all network related incidents (SDWAN, WAN, LAN, WLAN, etc.) to global incident management teams. - Responsible for all operational faults/crisis for all customers supported by OBS, acting as highest operational technical escalation level - Responsible for fault isolation...

**Votre rôle**: **Job Purpose** Technical Design Architect Responsible for the technical leadership of cloud-based solutions within the organization. his main mission is to design, develop, and implement robust, scalable, and secure cloud architectures that align with business objectives. **Handover Presales/Build phase** - Participates to the internal...

**Votre rôle**: Responsible for the development of network planning, design, implementation services maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing. Pre/Post...

**The Firm**: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...

**Votre rôle**: The position will have a leadership role over multiple critical customer with the support of other security managers Expected customers to lead are: Information security customers The role is to provide a value added expert service centered around information and cyber security on behalf of contract for critical customers. Global...

**Dsquares** is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions. With our tech-savvy team and a passion for innovation, we're not...

**Votre rôle**: The Business Intelligence Engineer will be responsible for implementing and supporting the BI solutions: - Taking the ownership for all data process and procedures within the team - Providing technical support to ensure data integrity - Attending customer meetings and communicating well internally and with the clients - Gathering and...

**Votre rôle**: **Job purpose** The CTIO department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. In this context, the **ServiceNow development Cairo Team** is a...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

Identify and cultivate strategic business partnerships with key global organizations, companies, and stakeholders to enhance business growth and market presence. - Develop and implement strategies to enter new international markets, ensuring alignment with company goals and objectives. - Build and maintain strong, long-lasting relationships with key...

**Votre rôle**: Responsible for the development of network planning, design, implementation services Pre/Post sales consultant to Orange Enterprise clients. Validat Low Level and High-Level design of MLAN and Wide Area networks utilizing industry best practices Translate business outcomes to technical solutions Provide technical guidance and support to...