Personnel Specialist

6 months ago

محافظة الجيزة, Egypt Transcom Egypt Full time

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.

**Responsibilities**
- Manage and file all documentation which generates a relationship between the Company

and the employee, processing the employee files, in line with the established procedure.
- Attend to employee queries in labor relations matters with the Company (pay, timetables,

holidays, leave, etc.).
- Manage employee settlements.
- Process and control possible attendance incidents (sick leave, absenteeism, holidays).
- Make the relevant queries to the official and/or social bodies with respect to personnel

administration procedures.
- Handles Contract Signing and documents collection for all new hires.
- Weekly and monthly visits to the social insurance and labor offices for employees’ social

insurance registration and de-registrations
- Participate in other HR functions such as payroll, and employees daily inquiries
- Handling resignation, dismissal (exit process) and taking actions required
- Creating and maintaining Employees Masterfile and personnel records

**Qualifications**
- 1-2 years of Experience as a Personnel Specialist
- University Graduate
- Experience in the BPO Industry is a PLUS
- Very good English Level

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