Quality Assurance Team Leader
7 months ago
Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables.
- Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPI.
- Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
- Develop or update procedures for capture, investigation, and documentation of product complaints
- Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
- Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes
**Requirements**:
- Deep knowledge of quality assurance terminology, methods, and tools
- Superb computer skills, including database management
- Excellent analytical, problem-solving, and decision-making skills
- Proficiency in best practices for testing, version control, and defect management
- Professional certification, such as Six Sigma, CQE, or CQA
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