Quality Assurance Team Leader

**Daily and Monthly Responsibilities** - Lead, mentor, and manage the quality assurance team to achieve departmental goals and objectives. - Develop and implement quality assurance strategies, policies, and procedures to ensure effective and efficient testing of software products. - Establish quality standards and best practices for software development and...

1) Plan, initiate and implement Corporate customer satisfaction surveys & Analysis, including the following tasks: - Execute project Milestone and frequency of surveys requires by governance covering B2B and B2C scope - Vendors Relationships & Outsourcing Management - Analysis and insights - Follow up corrective action & drives continuous improvement...

**Boost Your Career as a Quality Assurance Specialist with Our Growing Team!**: Are you passionate about ensuring the highest standards of quality in customer service? Future Group, a global leader in translation and localization services since 1994, is looking for a meticulous and analytical Quality Assurance Specialist to join our team. With a worldwide...

**ABOUT US** WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences. WHY WE’RE DIFFERENT | What makes...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

**Job Purpose**: - Quality assurance team continuously review and improve the design, performance, and efficiency of process to achieve highest productivity and proficiency levels. **Key Responsibilities**: - Audit on GCS cases, follow up and ensure End to End resolution. - Listen carefully to contact center calls and audit all info provided to...

**For well-known Saudi company** **Human resources Team leader (Remotely)** **Responsibilities** - Developing and implementing HR strategies and initiatives aligned with the overall business strategy - Bridging management and employee relations by addressing demands, grievances or other issues - Managing the recruitment/selection/hiring process - More...

**Role Description** The Quality Team Leader plays a critical role in ensuring the highest standards of quality and continuous improvement within the organization. They are responsible for leading a team of quality professionals and overseeing the implementation and maintenance of quality management systems and processes. **Key Responsibilities**: -...

**About US** Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by...

iSchool is currently seeking a detail-oriented and experienced Sales Quality Assurance specialist to join our team. As a Sales Quality Assurance specialist, you will play a critical role in ensuring the quality of our sales processes and customer interactions. You will be responsible for monitoring and evaluating sales calls, providing feedback and coaching...

**ABOUT US** **WHAT WE DO** | Mondia Pay is a rapidly growing FinTech company, disrupting the payment business across 60+ countries globally, with a strong focus on Africa & emerging markets. Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. **WHY WE’RE DIFFERENT |** What makes...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Consultancy - Quality Assurance & Quality Control, CFYE Egypt.** **Project Overview and Role**: The Challenge Fund for Youth Employment (CFYE) is a 7-year and €134 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 230,000 young women and men in the Middle East, North Africa, Sahel & West...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

**Description**: **Project Overview and Role**: The Challenge Fund for Youth Employment (CFYE) is a 7-year and €134 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 230,000 young women and men in the Middle East, North Africa, Sahel & West Africa and Horn of Africa regions. The Fund will...

Perform internal audits on departments and the running projects for different Lines of Business - Analysis internal defects and reports the audit results. - Analysis the non-conformities that are raised from external audits and taking the suitable corrective actions with stakeholders. - Arrange the management review meetings, prepare the action plan for...

We are hiring Quality Assurance Specialist Our Head quarter: Saudi Arabia Our branch in Egypt : Nasr city Company Name : Exco Egypt **Job Description**: **Responsibilities**: - Develop and execute test plans, test cases, and test scripts to validate software functionality and performance. - Identify, isolate, and document defects and bugs, and track...

**What will you do?** Performance Monitoring: - Review quality of work performed by staff through live monitoring, Spot the daily issues and come up with solutions to optimize our daily operations in seamless way. Assessment & Reporting: - Uses quality monitoring data management system to compile and track performance at team and individual level....

385997BR **Quality Assurance Specialist.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place working closely with the Quality Control (QC) teams, by...