Margin Assurance Sr. Analyst

3 weeks ago

Cairo, Egypt Vodafone Full time

**Role purpose**: Maximise revenue realization of Vodafone’s products and services, through detecting and/or preventing revenue leakage that occurs either because of technical/business conflicts. while also identifying unprofitable traffic scenarios and customer behaviour supported by analytics.
All value added revenue/loss prevention to contribute in an annual target of > 200M.
- Ensure physical cash / Trust account Ending balances in sponsor bank vs. E-Money reconcilied daily and bank balance is correct.
- All walets transactions are correct and resulted the correct Ending balance on each consumer and business wallets.
- Reconcile daily the money movement with external partner/aggregators and other telecom operators and optain Monthly confirmation on total Trade volumes / Value.
- Ensure Fees calculation and revenue recognition are correct as per commercial rules.
- ensure accurate reflection of volumes and values since transaction issuance until settlement and interfacing to sponsor Bank.
- ensure API correctly interfaced the accutrate voulmes / Values of Payments into Internal charging / billing Systems and that no Over /under charging happened that may cause losses or bad customer experience.
- Ensure complete reflection of data in DWH to enable MEC.
- Create and maintain Database with product specifications for company products and services..- Review Samples of the VF cash customers transactions and Validate it against the Commercial Business rules
- Perform control testing daily/monthly on the products and services revenue aiming to ensure:

- o Rating is correct
- Customers eligibility
- Any other elements defined in controls index- Reconciliation output must be reported in the task tracker frequently.
- Lead fixing stream for reconciliation findings resolution.
- Quantify the findings either loss or value added amounts and report it properly to local and group channel.
- Perform control testing on the new promos and propositions to sign go/no go through:

- o Products rating
- Services value granting
- Products expiry date or renewal date.
- Customers’ eligibility.
- Required reports.
- Any other elements defined in controls index.- Maximise the daily controls automation using offline quality gates instead.
- Perform the required controls as per the index for the products in scope thus:

- o Report the competence status.
- Report the findings to the relevant stakeholders.
- Define the fix actions to the findings.- Submit incident report for each finding to a pre-defined stakeholders, which must include:

- o Impacted revenue stream
- Impacted customer class
- Revenue loss assessment if any.
- Revenue loss prevention (using the group guide for extrapolation)
- Loss recovery if any.- Align with business (decision support/ revenue accounting/reporting/customer insights/segments) with all material reporting issues.

**Core competencies, knowledge and experience**:

- Good understanding to system flow and landscape.
- Excellent stakeholder management.
- Big data analytics skills.
- Effective communication skills.
- Telecom products understanding.
- High innovation skills.
- Agile Practical Experience.

**Must have technical / professional qualifications**:

- A finance/accounting/data management degree.
- Good knowledge of accounting principles.
- Excellent command of written & verbal English language.
- Excellent computer skills including mastering MS office.

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