Cim Support Specialist

3 days ago


مصر, Egypt Vodafone Full time

**Description**:
**Job Responsibility**:
Key accountabilities and decision ownership:

- Previous Experience in VF frontline Call center
- Cross functional communication skills
- Ability to manage change across different department and communicate with different levels of the organization
- High Time Management
- Fundamental Knowledge of project management

Core competencies, knowledge and experience:

- Demonstrates ability of team work, flexible, take initiative, set plans and executes them in addition to problem solving.
- handle multiple tasks/priorities
- Excellent Analytical, problem solving and Negotiation abilities.
- Ability to solve critical issues.
- Expert level in using customer care systems
- Very Good Analytical and reporting writing skills
- Very Good Presentation skills
- Must have technical / professional qualifications:
- Programming experience
- Shell Scripting
- Java
- Unix and Linux
- Oracle database


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