B2c Payment Fraud Data Specialist
3 weeks ago
**Job Purpose**:
The scope is primarily online payments for our flights, hotels, and activities offerings.
This role is a great opportunity for someone passionate about data and fraud prevention, with great interpersonal skills, and looking to experience working with cross-functional teams and data & analytics tools.
**Responsibilities**:
- Operate the Fraud management tool and work closely with the vendor to optimize it, review performance, and implement improvements
- Analyze large data sets and perform ad-hoc analysis to identify fraud trends, take action to stop fraud activity, enhance fraud rules, and improve automation
- Collaborate closely with the customer service and manual review teams to improve risk tools and detection of emerging e-commerce fraud trends
- Collaborate closely with the commercial and product teams to understand upcoming changes and pro-actively put in place the fraud prevention strategy
- Prepare and develop weekly and monthly reports and dashboards to monitor and benchmark performance
**Requirements**:
- 3+ years of fraud/risk management and fraud analytics experience in banking, payment, social, or e-commerce industries. Experience with the travel industry is a key asset
- Ability to analyze fraud patterns, create empirical rules and prevention strategies to identify and mitigate fraud attacks
- Experience with Fraud prevention systems based on machine learning models/or rules to detect payment fraud, transaction fraud, listing fraud, promotion abuse, account takeover.
- Ability to analyze large transactional data sets, interpret ambiguous situations, and make decisions under pressure
- Masters or Bachelors in Computer Science, Mathematics, Information Systems, or a related
- Strong quantitative analytical experience, including background with statistical modelling & analysis
- Strong understanding of the online payments landscape across all participants - issuer, merchant, acquirer and network.
- Excellent written, oral and presentation skills in English (Arabic speaking is a plus) and an ability to synthesize information and make clear, concise recommendations on a course of action
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