Level3 Cisco Collaboration Expert

**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...

**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...

Present connectivity development in the BUILD of connectivity services (VPN, Internet) in conjunction with marketing and security experts. Monitor technological developments with suppliers in order to develop new services or evolutions, in conjunction with the marketing teams. Design the technical architecture of the services. Design and test the...

**Responsibilities**: - Design and implement Cisco ACI solutions: Collaborate with clients to understand their network infrastructure needs and design Cisco ACI solutions that align with their business objectives. Implement and configure the ACI fabric, including policies, access policies, and tenant configurations. - Network infrastructure assessment:...

Investigate escalations from the service desk. - Identify Endpoints and network issues. - Troubleshoot configuration issues. - Coordinate changes with vendors. - Collaborate with a team of engineers and IT professionals to design, implement, and support collaboration solutions. - Assist in deploying and configuring collaboration tools such as video...

**Who We Are** The CX EMEA Cyber Security Centre of Excellence (CoE) is a centralised team built to provide deep cyber security expertise to support and drive security services growth through innovation, specialized delivery and pre-sales capability. As part of the continued focus on cyber security as a catalyst for growth we are seeking a Customer...

What You'll Do It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for an expert Senior Verification Engineer to drive existing projects and engage in new development of our next generation switching...

Cisco seeks a Customer Operations Manager to work with designated critically important customers, as the liaison between the customer and Cisco technical support, you will supervise everyone and everything that touches the service process, driving improvements and ensuring excellence at every phase. With significant exposure both internally and externally,...

Expertflow is looking for a senior engineer in Cisco contact center solution deployment with solid troubleshooting skills in the Cairo, Egypt region. The core responsibility is to act as a customer representative and work with the team to provide quality support and project implementation. **Responsibilities**: - Work as a senior engineer to implement...

**Who We Are** The CX EMEA Cyber Security Centre of Excellence (CoE) is a centralised team built to provide deep cyber security expertise to support and drive security services growth through innovation, specialized delivery and pre-sales capability. As part of the continued focus on cyber security as a catalyst for growth we are seeking a Customer...

**What You’ll Do** - Designated to key customers for Cisco to provide a point of contact for operations and process issues - Understand customer's business goals and how the network operations support the business goals - Prioritization and support customer to open TAC Service Requests (SR) - Conduct trend analysis on customer's issues (e.g. by product...

**What You'll Do** It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for a Senior ASIC Verification Engineer to drive existing projects and engage in new development of our next generation switching...

**What You'll Do** It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for a Senior ASIC Verification Engineer to drive existing projects and engage in new development of our next generation switching...

**What You'll Do** It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for a Senior ASIC Verification Engineer to drive existing projects and engage in new development of our next generation switching...

**About the role**: About the role Provide right on-time, first time configurations of different voice services on multiple platforms to establish/develop voice network for Orange Business Services customers. **Responsibilities**: - Configure Oracle ACME SBC for customer SIP trunks. - Configure Ribbon PSX/eSBC for customer access. - Implementation of...

**About the role**: Key Tasks and Responsibilities: - Provide level 3 network support, to all network related incidents (SDWAN, WAN, LAN, WLAN, etc.) to global incident management teams. - Responsible for all operational faults/crisis for all customers supported by OBS, acting as highest operational technical escalation level - Responsible for fault...

Provide the required professional technical support within customer operations and support the internal operational entities (level, level2,.. ect) toward faults resolution, changes validation and implementation. - Lead major & complex incidents/problems ensuring resolution & root cause analysis. - Lead and initiate projects resulted from problem management...

About the job Sr. Supervisor, Converged Core IP Data Network Engineering **Purpose of the Job**: **Planning, deploying and maintaining converged IP/MPLS backbone interconnecting Orange Fixed and Mobile sites and carrying various Core, Voice, Mobile & Fixed Data services; as well as fulfilling OEG internal customers business needs by delivering****...

Responsible for all operational WLAN sites for a multi-national customer in over 90 countries. - Provide level 3 troubleshooting and remediation of customer wireless networks beside supporting WAN (SD-WAN) / LAN (SDN) solutions. - Owns the complex incidents and act as highest escalation for technical issues. - Configuring Access, Authentication, Security...

**About the role**: - Responsible for all operational WLAN sites for a multi-national customer in over 90 countries. - Provide level 3 troubleshooting and remediation of customer wireless networks beside supporting WAN (SD-WAN) / LAN (SDN) solutions. - Owns the complex incidents and act as highest escalation for technical issues. - Configuring Access,...