L2 Uc Collaboration Engineer

Design and implement voice solutions (VoIP, IP telephony, UC). - Configure and troubleshoot Cisco UC platforms (CUCM, Unity Connection). - Develop and implement voice dial plans and routing strategies. - Diagnose and resolve voice issues (network, call quality, system performance). - Provide technical support and collaborate with IT teams. - Monitor system...

Enterprise Network Engineer L2 will be responsible for the day-to-day tasks associated with network administration, engineering, troubleshooting, security, and design. This role is located in New Cairo and will involve working closely with cross-functional teams to identify and resolve network-related issues and implement technical solutions to meet business...

The Network Security Engineer L2 will be responsible for the design, implementation, and maintenance of the organization's security systems. They will assess and mitigate security risks, perform vulnerability assessments, and investigate security breaches. They will also ensure compliance with industry regulations and best practices. Job Requirements -...

**About the Role**: SWATX is seeking an experienced and dedicated **Information Security Analyst - L2** to join our cybersecurity team. As an L2 Security Analyst, you will play a critical role in monitoring, analyzing, and responding to security events to protect our infrastructure and sensitive information. You’ll work on identifying and mitigating...

**Join our Team**: **About this opportunity!** Join our dynamic team at Ericsson as BO L2 Engineer. In this vital role, you will manage and execute pro-active and reactive maintenance tasks requiring a higher level of support. You will also be responsible for implementing change requests accurately and punctually. By focusing on service allocation,...

**Votre rôle**: - Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS. - Collaborating with cross-functional teams to escalate and resolve complex technical issues. - Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency. - Contributing to the development of knowledge...

Manage and optimize configurations for Oracle Apex and WebLogic to meet operational needs. **Personal Skills**: - Strong problem-solving skills for effective issue resolution. - Excellent collaboration skills for working with cross-functional teams. - Strong communication skills for effective technical support and coordination. - In-depth knowledge of...

Troubleshoot and resolve technical issues related to ManageEngine solutions. - Ensure proper documentation of support activities and solutions provided. **Personal Skills**: - Strong problem-solving skills for effective troubleshooting. - Proficient in documentation practices to ensure comprehensive records. - Excellent communication skills for effective...

**Company Description** Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis...

**Votre rôle**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...

**Join Our Team as an IT Operations Coordinator at ZIWO - Based in Cairo** Are you a proactive, skilled professional with a passion for delivering exceptional technical support? ZIWO, the leading Cloud Contact Center Solution in the GCC, is looking for a dedicated **IT Operations Coordinator** to manage and elevate our technical support operations. If you...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

**Join our Team**: **About this opportunity**: We are now looking for BO Operations Engineer who will handle and operate on a large scale "CS & IMS network and CS & IMS network Infrastructure" network by performing all level-2 operation activities plus creating internal knowledge bases sessions for information sharing purposes **What you will do** - Fault...

**Join our Team**: **About this opportunity** "Senior Network Security Engineer" is required to join our Telecom Security Operations team. Responsible for operation & management of Etisalat IP-backbone security devices. **What you will do** - Manage and troubleshoot in Multi-vendor Firewalls, IPSs, Authentication servers, Token server, Load balancers, DDOS...

Company **tkIS Egypt** is one of the subsidiaries of thyssenkrupp Industrial Solutions, which knows as a leading contractor for Engineering, Procurement, Construction and Commissioning of Lump Sum Turn Key chemical plants. tkIS-Egypt was founded in 2004 primarily to expand the local presence and establish closer relationship to the customers in Egypt, Middle...

**Votre rôle**: The Unified Communications Project Manager, part of ESC service Build team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, Audio Conference, FCC, B2GMS, B2GasS, BTOI, LVS, WTW...

**Votre rôle**: As a Dedicated Incident Manager, you will lead and coordinate incident management activities for VIP customers, focusing on incidents related to Genesys solutions. Serving as the primary contact and major incident leader, your role is pivotal in ensuring efficient incident resolution and acting as a bridge leader during major crises. Your...

Troubleshoot, diagnose, and resolve performance issues and system incidents related to K2 workflows - Continuously monitor K2 workflows and systems to identify potential problems and resolve them proactively - Work closely with other teams to address system incidents and improve workflow functionality - Maintain thorough documentation of incidents,...

**Join our Team**: **About this opportunity**: We are now looking for BO Operations Engineer who will handle and operate on a large scale "CS & IMS network and CS & IMS network Infrastructure" network by performing all level-2 operation activities plus creating internal knowledge bases sessions for information sharing purposes **What you will do** Fault...

**Votre rôle**: Duties within L2 DSOC teams - Troubleshoot and resolve high-complexity customer faults effectively. - Manage escalations with technology vendors and coordinate resolution efforts. - Perform service changes, assess risks, and implement requests within the agreed Change Management process using Orange Change tools. - Resolve service problems...