Senior SOC Engineer

4 months ago

القاهرة, Egypt Orange Business Full time

**Votre rôle**:
Duties within L2 DSOC teams
- Troubleshoot and resolve high-complexity customer faults effectively.
- Manage escalations with technology vendors and coordinate resolution efforts.
- Perform service changes, assess risks, and implement requests within the agreed Change Management process using Orange Change tools.
- Resolve service problems through root cause analysis and design action plans for unknown errors reported via the Problem Management Dashboard.
- Authorize, validate, and implement solution releases, including changes, upgrades, updates, patches, and migrations.
- Execute SIPs actions managed by senior engineers and update the action plan of the SIP.
- Participate in discussions and collaborate with other expert teams, including NOC, CSOC, System, and customer SPOCs, for activities within the scope of the service.

**Duties**:
Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.

Be an active mentor and a trusted security advisor for the organization, driving our security culture.

Be the Subject Matter Expert in PA solutions

Write, create and update documentation for internal teams, technical users and end users.

Work proactively to enhance compliance levels and participate at internal and customer audits (ISO ,SOC...etc)

Collaborate with other teams to establish best practices and drive continuous improvement.

Collaborating with other teams and stakeholders to ensure security alignment and compliance across the organization.

Extended support during Major incidents, Complex changes, and crisis management

Leading projects related to on boarding new customers, new technologies or technologies migrations.

Leading projects related to on boarding new customers in terms of building the right interlock, processes, and operational model.

**Votre profil**:
Qualifications:
Bachelor's Degree in Networking, Communication, Computer Science, or equivalent.

5+ years of experience in Network and Security administration, support, and implementation.

Solid experience in Networks, TCP/IP, and firewalls.

Expert level on Palo Alto FW, PA Panorama and PA Prisma

Expert level on FortiGate firewall ,Fort manager ,Forti analyser and Ivanti secure GW

Expert level on F5 modules

Expert at SASE solution (Forti-SASE and Zscaler)

Experience in release and vulnerability management.

Knowledge about Secure NAC solutions and SIEM/SOAR

Understanding of CISSP.

Supporting Certifications for the mentioned scope like Fortinet ,palo Alto, Cisco security ,Cybersecurity ,GRC ,SDWAN ,SASE ,Microsoft security ,Security design ,SOAR and DevSecOps

Knowledge and of ITIL practices

Exposure to cloud models (public, private, and hyper-converged)

Experience with SOAR systems like MS Sentinel and Palo Alto XSOAR.

A good understanding of cyber-attacks, MITRE ATT&CK framework, emerging threats and threat modelling as well as security research techniques.

Hands on with and securing modern enterprise technologies such as containers, virtualization, cloud, orchestration, authentication, SSO, MFA, and zero trust architecture.

Knowledge of general security tools, such as firewalls, IPS, VPN, Load balancers, WAF, EDR, etc.

**Le plus de l'offre**:
NA

**Entité**:
Global Delivery & Operations
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

**Contrat**:
CDI

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