Tender and Sales Support Specialist
5 days ago
**The Opportunity**:
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.
Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.
**Your new role**:As a Tender and Sales Support Specialist, you will be responsible for the UPA and Army Tenders, contracts, accounts, documentations, visit UPA and Army Offices and follow-up the tender deliveries and the orders closing. You will be building and maintaining a good relations with all the procurement authorities in the country and keep the know how of the tenders process. You will work closely with every member in the team to ensure that the tenders cycles is working perfectly. You will also supply the General Manager with the needed reports on customer needs, problems, interests, competitive activities and continuously improve through feedback. You will be preparing and following-up all the official letters from and to the official authorities.
**What you'll be doing**:
- Follow up all the governmental and private sectors tenders.
- Timely follow up the regional bidding policy and changes.
- Monitor the whole tendering process and be responsible for the results
- Work together with sales and operation team to fulfill the tenders needs.
- Responsible to follow up and insure that all the received orders are delivered based on the tenders and contracts conditions.
- Work with Sales Team when contracts are due for renewal or expired.
- Demonstrate high commitment in resolving customers issues and responding to enquiries, ensuring a high level of customer satisfaction.
- Keep his line manager and the sales team updated on bids awarded and price modifications.
- Provide support to Sales Team for any question relating to pertinent competencies.
- Analyze the specifications of tenders and involve Sales Team and Sales Manager in evaluating products and prices.
- Write and send letters to customer for the substitution of products referring to a change related the the agreement, and the relative analysis of the price situations, send copies to the interested offices.
- Manage the archives and identify and propose solutions for improving the process of documentation preparation.
- Conduct business in full compliance.
**The individual**:
- Bachelor's Degree in Science or Pharma.
- 3+ years of related work experience and Healthcare Diagnostics Industry.
- Good connection with UPA and Army Management Team is a must.
- Good knowledge of English, both written and verbal.
- Very good knowledge of PC - Order and Tender Management.
- Strong follow-up skills
- Proactively collaborate and positively react towards win/win targets together with Sales Team.
- Completely focusing on providing ultimate support on achieving targets.
- Integrity, attention to details, team-work.
**Required travel: %40-50.**
**The role is based in Cairo, Egypt.**
LI-HK1
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