Control & Reporting Assistant Analyst - Disputes

5 months ago


Cairo, Egypt PepsiCo Full time

Overview:
Join PepsiCo, a global leader driven by a powerful vision and shared values, where we strive to create more smiles with every sip and every bite. Be part of our mission to make a positive impact on the world while fostering a diverse and inclusive workplace. As we continue to grow and transform through pep+, our end-to-end sustainability-focused strategy, you'll find an inspiring environment at PepsiCo that values your unique talents, encourages entrepreneurial spirit, and supports your growth, learning, and development. Embrace the opportunity to help shape the future of our organization, make a difference, and create smiles together.

In this role, you will be in charge of analyzing, monitoring and resolving pricing disputes. You prepare the monthly closing elements by centralizing and codifying all the disputes in your customer portfolio.

**Responsibilities**:
**Management of the dispute database**
- Collect and complete information relating to customer disputes (deductions) in order to resolve them: analysis of debit notes, customer calls
- Ensure the correct codification of disputes by types after analysis of the elements.
- Communicate to Key Accounts all elements related to pricing problems.
- Justify, prepare and communicate to IBM the list of corrective documents (assets-refac) to be issued.
- Control documents issued by IBM.
- Follow up on reimbursement and disputes in collaboration with CBS AR Team and KAM teams
- Submit clearing requests for deductions and adjustments.
- In general, contribute to the information and monitoring of dashboards on the evolution of disputes.
- Summarize all disputes and highlight the reasons
- Anticipate and escalate risks according to customer behavior (Reception of NDD / reasons / impacts).
- Establish and control monthly closing data.

**Knowledge of the pricing and customer database**
- Acquire a level of expertise on the functioning of customers, distribution channels, markets and commercial policy specific to each.
- Also acquire expertise on billing terms (depending on how the systems work) in accordance with pricing and promotional policies.
- Master the essential data related to Pepsico's internal procedures (invoicing process, adjustments, provisions, etc.).

**Billing management**
- Ensure the daily mailing of paper invoices to our customers in compliance with management rules
- Send any document to the customer according to their requests.
- Monitoring of processes and internal audit rules / Maintenance of procedures
- Collaboration with outsourced IBM teams on all related activities

Qualifications:

- 0 to 1 year of experience in Accounting/Finance
- Advanced Excel
- SAP experience is preferred
- Fluency in French is a must
- Love to work and manipulate numbers
- Be comfortable with discount calculations
- Ability to synthesize for reporting
- V good internal and external interpersonal skills



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