Sector Services System Sustainment Sr Associate
11 hours ago
**Responsibilities**:
- **Support 3PM sector lead to (80%)**:
- Program management for development of tools and systems to enable simplification. (e.g. powerbi apps for data collection, process automation and workflows). E.g. Developing and/or participating in digitalisation initiatives supporting the 3PM agenda in Europe or Globally (e.g. digital coman scorecard 1-pager, Collaboration Tool Project) or Business Continuity Planning app building and maintenance and 3PM Europe One-stop-shop development
- Define, Build framework for new tools/ systems
- Create and build new systems and tools (Powerapps or similar)
- Co-ordinate deployment of system with support of 3PM Peers within GBS including on point training / user guidance and training rollouts (reporting, Capability team and adjacenet core functional 3PM members)
- Structural maintanenance and triage support / proglem resolution - Adoption of existing systems and process and new.
- Partners with Global (Digital) Lead/BIS and HBS Reporting teams to ensure 3rd Party Manufacturing are leveraging PEP systems and processes to further automate and enrich the current reporting methods
- ** QFS (20%)**:
- Technical system support for scorecard reporting
- Triage support / resolution (fix data sets, fix access, rectification / escalation to appropriate IT / system owners)
- Maintain IT systems and data sets (liase with reporting and MDM teams)
- Manage user access / administration
Qualifications:
- Very strong, proven organisational skills
- Strong system, reporting, and Microsoft Office skill set to support document management and control and preferably also experience with Power BI and/or Tableau Dashboards
- Experience of managing and creating powerBI or similar apps.
- A self-learning ethic to learn new systems and ways of working to continually add value to the team and organisation
- Process driven with the ability to influence others outside of their direct control
- Ability to prioritise competing demands
- Good interpersonal skills (& English) to build relationships with a variety of Sector and BU colleagues (often more senior)
- The role accountabilities are typically constrained, given operating within policy/procedure, but does require thinking skills in supporting 3rd Party Manufacturing colleagues in process and procedures.
- University Degree
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