Reefer Sea Logistics Sales Supervisor
2 weeks ago
We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team
- ** Your Role **:Sea Logistics Sales is responsible for generating new business opportunities with a clear focus on SME customers. They have a thorough, up-to-date, and in-depth understanding of the trade lane (s) in terms of the geography of the trade, and the service offerings, such as sailings, transit times, reliability, specific country documentation regulations, local standards, operational requirements, as well as the type of industry/goods/commodity traded on the routes. They spend most of the time in customer-facing activities, hunting for new business, and working hand in hand with the Customer Care Personnel (customer care tasks) on the same customers. The Sea Logistics sales take pricing decisions indecisions with the Customer Care Manager and follow the Trade Management/Pricing recommendations. They account owners of sales accounts (personally own an account portfolio).
- ** Your Responsibilities**:
- To take pricing decisions in alignment with the Customers Care Managers
- To prepare quotations using our online tools and submit our proposal to the customers
- To demonstrate superior Sea Logistics product and trade knowledge
- To deliver presentations about our main Sea Logistics products
- To monitor competition by gathering current marketplace information on pricing and products
- To report customer complaints to the Customer Care Team
- To align with the Customer Care Team when onboarding new customers and to provide robust and complete content in Customer Promise/CCL handover form
- To use Core LOG to maintain and update customer information
- To perform the related CRM tasks/activities
- To regularly review the customers’ portfolio with the CCL managers and Customer Care Team
- To close customer deals
**Your Skills and Experiences**:
- 4 years of experience in the same position
- High level of communication, customer solutions orientation, change management mindset, adaptability, ability to use positive language, time management, willingness to improve, and resilience..
- Decision making & Problem-solving skills.
- They must be flexible, and trustworthy and demonstrate a high level of business judgment, focus, and commitment to be successful in this role.
- Proficiency in English
**About Kuehne+Nagel***
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Mosaad, Mohammed (209431)
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