National kitchen Team Leader

4 weeks ago


مصر, Egypt IKEA Full time

**Company description**
About Al-Futtaim Private Company LLC**

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives_._ Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

**About Al-Futtaim IKEA**

GROWING TOGETHER...

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

**Job description**
JOB PURPOSE**:
To assist the Food & Beverages Manager in the execution of the IKEA FOOD Service Concept in the IKEA Restaurant & Café, IKEA Bistro, IKEA Swedish Food Market and IKEA co-worker restaurant by ensuring that the daily operations of the kitchen and production area is supervised and directed at the highest standard way to strengthen the IKEA store’s position as the best home furnishing store in the local market.

Customers:

- To ensure our guests are always in focus and strive to make them smile. I meet and serve our guests showing empathy and care. I am willing to listen and support them with an attitude based on the IKEA values.
- To lead by example and to be a good ambassador for the IKEA store in all contact with our guests, and to give them a good reason to return again and again.
- To always look at our store through the eyes of our customers. to have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, to then take action based on their input.
- To empower and encourage my team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
- To know about the services offered in the store and use this knowledge to help guests and ensure the team does the same.
- To ensure our guests have a great shopping experience at all times throughout the day.

**KEY ACCOUNTABILITIES**:

- Monitor and control the food costs, operational costs, productivity, sales mix and recipe cost.
- Responsible for the efficient organisation of the business area in relation to financial performance i.e. gross profit, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
- Ensure efficient operations of the IKEA Restaurant & Café department with special attention to the preparation and serving of food that enhances both the customer and co-workers dining experience.
- Oversee the inventory and stock levels across the Food & Beverages department from purchasing, ordering and stock rotation (FIFO).
- Implement, develop and monitors the food safety and hygiene standards and regulations to ensure a safe working environment for both the customers and co-workers in accordance with the HACCP standards as well as the local health and safety regulations standards.
- Execute action plans for the kitchen and production area to support the business plan/goals, sales/gross profit objectives.
- Equipment Maintenance and documentation.
- Together with the Food & Beverages Manager and other team members, secure to achieve the IF&B standard set in the operational /commercial growth review documents.
- Use relevant KPI’s and the commercial input to identify business potentials and to steer their business.
- Manage the full food product range according to the IKEA Concept.
- Work with a relevant and attractive range offer based on the information on the local market.
- Actively exceed customer expectations the IKEA Way.
- Confidently work with the food handling process.
- Create and implement an efficient production plan to secure the agreed profitability.
- Understanding and execution of the logistics processes from ordering to storage.
- Transfer their know-how to grow their business and people.
- To be a passionate leader who can bring business and people together. To be inspired by the IKEA core leadership capabilities and strive to continuously develop as a leader.
- In co-operation with the Human Resources (HR) department to recruit the team based on the IKEA values.
- To be committed to the development of the team and secure



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