Sales and Customer Representative

2 days ago


Cairo, Egypt Florabel Full time

**Job Summary**:
We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through effective sales strategies.

**Responsibilities**:

- Provide outstanding customer service to ensure customer satisfaction and loyalty
- Assist customers in selecting the perfect arrangement or bouquet for their special occasions
- Offer personalized advice and recommendations on flower arrangements, bouquets, and other products
- Handle customer inquiries and resolve any issues in a timely and professional manner
- Process sales transactions accurately and efficiently
- Restock shelves and replenish inventory if needed
- Collaborate with other team members to achieve sales goals and improve overall customer experience

**Responsibilities**:

- Provide outstanding customer service to ensure customer satisfaction and loyalty
- Assist customers in selecting the perfect arrangement or bouquet for their special occasions
- Offer personalized advice and recommendations on flower arrangements, bouquets, and other products
- Handle customer inquiries and resolve any issues in a timely and professional manner
- Process sales transactions accurately and efficiently
- Restock shelves and replenish inventory if needed
- Collaborate with other team members to achieve sales goals and improve overall customer experience

**Requirements**:

- 1-2 years of experience in sales or customer service, preferably in the retail or hospitality industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving and conflict resolution skills
- Basic knowledge of flowers and arrangements is a plus
- High school diploma or equivalent required; degree in a related field is an asset
*Fluent in English is a must

**Experience**:

- Sales and Customer Service Representative: 2 years (preferred)

**Language**:

- English (required)



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