Assistant Showroom Manager
4 weeks ago
Assist the showroom manager in coordinating and supervising daily activities, including staff scheduling, customer service, and sales operations.
- Ensure that showroom operations comply with company policies, procedures, and standards of excellence.
- Handle escalated customer inquiries, complaints, and service issues, resolving them promptly and effectively.
- Provide leadership and guidance to showroom staff, including sales associates, customer service representatives, and administrative personnel.
- Conduct regular training sessions to enhance staff product knowledge, sales techniques, and customer service skills.
- Delegate tasks and responsibilities to team members, ensuring accountability and adherence to performance standards.
- Monitor staff performance, provide feedback, and recognize achievements to motivate and inspire the team.
- Assist customers in selecting furniture products, providing product information, and addressing inquiries to facilitate sales.
- Monitor sales performance metrics, such as conversion rates, average transaction value, and customer satisfaction scores, and take proactive measures to achieve sales targets.
Application Question(s):
- What is your current and expected salary?
**Experience**:
- Furniture Sales: 5 years (preferred)
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