Risk & Compliance Specialist, Cairo Coe

6 months ago


مصر, Egypt Uber Full time

**About the Role**

**What You'll Do**
- Deliver high-quality service across multiple Compliance operations
- Strive towards meeting or exceeding expected Compliance KPI's
- Conduct deep dives & further investigations into complex Compliance document issues
- Triage issues and escalate them when necessary
- Manage escalations directly from various internal teams and work with a large number of stakeholders on complex document related queries or cases.
- Be a passionate advocate for ensuring compliance of all of our partner-driver

**What You'll Ned**
- Excellent English both spoken and written (mandatory)
- Risk background (ideal but not mandatory)
- Previous experience in customer support (nice to have)
- High proficiency using computers (typing, quickly navigating between various tools)
- Exceptional reading comprehension and writing skills.
- Ability to troubleshoot problems and find speedy resolutions.
- Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
- Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users.
- Work time will be shift based totalling 40 hours per week.
- Weekend and weekly evening shifts are required.
- You're an Uber evangelist - you care deeply about the product and getting others excited to ride and partner with Uber



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