Technical Support Specialist L2

About the CompanyOur Client is a global leader in transportation and supply chain ResponsibilitiesWe re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehouse operations within the APAC Drive sustainable architecture decisions in accordance...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

Set a backup plan for all users data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Responsible for company's surveillance system monitoring and maintenance...

We are seeking a skilled SharePoint Configuration and Administration Level 2 Specialist to join our team. In this role, you will contribute to the effective configuration and administration of SharePoint environments, both on-premise and online. The ideal candidate will have a strong foundation in SQL Server, IIS, PowerShell, and SharePoint-related tools.

Provide technical sales support for key products, programs, events, and technical assets including demos, POCs, and workshops for select client engagements.Interlock with Digital Sales Specialists (DSS) and Partner Technical Specialists (PTS) on territory strategies, opportunities, and demos.Develop and maintain strong digital selling presence, use of...

Cairo 4.5-8 Years Egypt **Job Description (Posting).** " Provides specialist guidance on high-level design when required (30%). Delivers hands on implementation and integration of VMware technology in their domain (70%). Work stream lead on L2 and L3 projects. Leads single resource projects. Provides technical input to Solution Architects and SBMs' in...

- Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client...

follows up with the clients if there is a update with their requestif there is any problem they solve itcollaborate with operations to to explain errors and /or recommend modifications to computer programescollaborate with other employees to reach the problem and solve it Qualificationsrepresentableinterpersonal and communication skillstechnical backgrounda...

Responsibilities:• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, tickets via ticketing system, telephone, and email• 1st line support - troubleshooting of IT• Troubleshoot basic network issues and pulling the logs and investigation• Escalate unresolved calls to the...

Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...

Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...

Psychological support specialistSpend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency.The administrative position of the state or the position equivalent to the lower job level if the applicant occupies a position in one of the cadresPrivate.- Proficiency in English and computers.-...

Job DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responsibilty:Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software...

Job DescriptionApply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projectsPerform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client maintenance and the others.Make escalation to 2nd level or 3rd level for higher...

Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...

Provide assistance to all members in the use of our computer network,workstations, and equipment.● Assist with the communications and informationhardware and software, with primary responsibility for clients devicessystems, and their efficient integration.● Provide helpdesk support, via phone, computer, and through our ticketingsystem, for most issues...