Zoho Account Manager

3 weeks ago

Alexandria, Egypt Pinerium Full time
We are seeking a motivated and customerfocused Zoho Account Manager to join our team. As a Zoho Account Manager your primary responsibility will be to manage and nurture relationships with our clients who utilize Zoho solutions. You will focus on our key accounts ensuring their success satisfaction and maximizing their value to our business. You will work closely with clients develop strategic account plans and identify opportunities for account growth and revenue generation.

Responsibilities:

  • Act as the primary point of contact for all Zohorelated matters for our clients.
  • Develop and maintain strong relationships with Zoho and our clients ensuring high levels of customer satisfaction and loyalty.
  • Manage and monitor the performance of Zoho applications for clients resolving any issues or concerns promptly.
  • Proactively address clients needs concerns and expectations to ensure their success and satisfaction.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Coordinate with Internal Support team and deliver the right solution at the right time to the customers.
  • Create and deliver a tailored demonstration to showcase customized solutions to customers.
  • Collaborate with internal teams to align resources and deliver exceptional service to key clients.
  • Develop new business by analyzing account potential; initiating developing and closing sales; recommending new applications and sales strategies.
  • Identify potential in accounts by studying current business; identifying and evaluating additional needs; analyzing opportunities.
  • Coordinate with the technical team to ensure the effective delivery of Zoho solutions.
  • Keep updated on Zohos latest products and offerings and educate both the team and clients about them.
  • Assist in the development of sales proposals and presentations for Zoho solutions.
  • Meet and exceed sales targets for Zoho products and services.
  • Work closely with Zoho representatives to resolve any issues obtain resources and improve our partner relationship.
  • Stay updated on industry trends market developments and competitor activities to provide strategic insights and recommendations.
  • Assist with challenging client requests or issue escalations as needed
  • Initiate sales process by building relationships; qualifying potential; scheduling appointments.
  • Prepare reports on account status


Requirements
  • Minimum 1 year experience in sales account management or other customerfacing roles in Egypt
  • Proven experience in a clientfacing role such as account management or customer success.
  • Strong knowledge of Zoho applications and their capabilities.
  • Excellent relationshipbuilding and communication skills.
  • Strategic thinking business acumen and ability to identify growth opportunities
  • Excellent problemsolving skills with the ability to address customer issues effectively.
  • Customercentric mindset with a focus on client success and satisfaction.
  • Strong organizational skills and ability to manage multiple key accounts.
  • Proactive selfmotivated and resultsoriented attitude.
  • Experience in contract negotiation and renewal is a plus.
  • Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and Clevel
  • Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) or any SaaS product.
  • Experience in delivering clientfocused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
  • Excellent listening negotiation and presentation abilities
  • Strong verbal and written communication skills English and Arabic


Benefits
  • An attractive package that matches your work experience within our team.
  • A unique experience in an entrepreneurial yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team.
  • An unparalleled personal and professional growth as our longerterm objective is to train the next generation of leaders.
  • We trust in the power of creativity and try to build an environment that allows you to be your best self.


Minimum 3 year experience as a Product Owner or similar role, preferably with a focus on Zoho solutions. Bachelor\'s degree in Computer Science, Engineering, Business, or a related field. Strong knowledge of the Zoho product suite, including Zoho CRM, Zoho Books, Zoho Projects, etc. Excellent understanding of agile methodologies and experience working in agile development environments. Proficient in gathering and analyzing business requirements, writing user stories, and managing product backlogs. Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels. Self-motivated, detail-oriented, and able to prioritize and manage multiple tasks simultaneously. Zoho certifications, such as Zoho Certified Developer or Zoho Certified Consultant, are desirable.

  • Zoho Implementation Specialist

    3 weeks ago

    Alexandria, Egypt Pinerium Full time

    We are seeking a highly skilled and motivated Zoho Implementation Specialist to join our team. As a Zoho Implementation Specialist at Pinerium you will be responsible for the successful implementation of Zoho solutions for our clients. Youll collaborate closely with our Zoho Account Manager Zoho support and development teams to ensure smooth implementation...

  • Digital Marketing Specialist

    3 weeks ago

    Alexandria, Egypt Pinerium Full time

    We are looking for a skilled experienced digital marketer who will independently manage and drive our web and digital presence Develop manage and execute Pinerium online digital marketing strategy Management of external digital marketing activities for Pinerium clients. Responsible for maximizing demand across all the digital channels SEO...

  • Home Automation Engineer

    3 weeks ago

    Alexandria, Egypt Pinerium Full time

    We are looking for a Home Automation Low Current engineer who ensure proper performance and effectiveness of systems and demonstrate adequate planning of Automation and Low Current Systems Plans and analyses all possible construction methodologies and recommends the best options to the Asst. Project Manager for approval prior to execution at site. ...

  • Account Manager

    3 days ago

    Alexandria, Egypt UNITED TIRES FZE CO Full time

    A Starting salary of 5000EGP, “ Serious applicants and hard workers only” - Account manager for multinational automotive trading group: Requirements - Strong English, excel, attention to detail and numbers. - Comfort with working under pressure in a fast-paced environment. - Prepare reports on account status. - Excellent listening, negotiation and...

  • Accounting Manager

    3 days ago

    Alexandria, Egypt Samoral Full time

    To optimize the accounting department structure to meet the business needs efficiently (resources optimization). - To coordinate and to ensure proper performance by the team of daily and recurrent tasks (daily bookings, monthly reporting, quarterly forecasts, yearly budget) in line with local accounting principles and Global guidelines. - To act as a project...

  • accountant

    3 weeks ago

    Alexandria, Egypt IDSCCC Full time

    Job Summary:We are looking for an experienced accountant to manage our financial transactions and ensure our companys financial health. The ideal candidate will be responsible for preparing financial reports maintaining accurate financial records and conducting financial analyses to support business decisions.Responsibilities:Prepare financial statements and...

  • Accountant Specialist

    Found in: beBee jobs EG - 2 weeks ago

    Alexandria, Alexandria, Egypt Dolphin marine Full time

    Job Description :-Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.Reconciling processed work by verifying entries and comparing system reports to balances.Generally responding to all vendor inquiries regarding finance.Preparing analyses of accounts and producing monthly reports.Direct internal and...

  • Coordinator Sales Account Management

    3 weeks ago

    Alexandria, Egypt Talabat Egypt Full time

    Responsible for improving productivity by dealing with customer queries and responsible intransmission methods optimization and documentation.What’s On Your Plate? Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)Act as a first point of contact and respond quickly for partner...

  • Branch Accountant

    3 weeks ago

    Alexandria, Egypt Naqla Full time

    Documents financial transactions by entering account information.Recommends financial actions by analyzing accounting options.Summarizes current financial status by collecting information; preparing balance sheet profit and loss statement and other reports.Substantiates financial transactions by auditing documents.Maintains accounting controls by preparing...

  • Branch accountant

    3 weeks ago

    Alexandria, Egypt Smartverse Full time

    Open Position: Internal Auditor, Specialist (Financial Services) One of the reputable Financial Services in Malaysia is looking for Internal Auditor, Specialist to join the team and be based in the Kuala Lumpur Key responsibilities include: Prepare and review audit assignments and projects together with the team and stakeholdersAble to conduct audit routine...

  • Key Account Manager- Consumer Healthcare- Alex

    3 days ago

    Alexandria, Egypt GSK Full time

    Ensure achievement of Sales targets both monthly and annually within laid down business terms for all brands - Provide administrative support to the Regional Sales Office through timely and accurate reporting - Monitor competitor activity and ensure timely reporting of the same - Identify opportunities for business development - Improve on the job...

  • Financial Manager

    3 days ago

    Alexandria, Egypt UNITED TIRES FZE CO Full time

    An Automotive Company requires Finance Manager, We are looking for a reliable Financial Manager that will analyze every day financial activities and subsequently provide advice and guidance to upper management on future financial plans. Responsibilities: Providing financial reports and interpreting financial information to managerial staff while recommending...

  • Project Manager

    3 weeks ago

    Alexandria, Egypt Hyde Park Full time

    Key Accountabilities: Ensure that the construction contracts and deliverables meet the company’s objectives in terms of time, cost, and quality.Manage the development of the project execution plan and the project schedule, conducting weekly construction meeting with the Contractors and Consultants to monitor the work progress and ensure that the...

  • Outlet Manager

    3 weeks ago

    Alexandria, Egypt Four Seasons Hotels and Resorts Full time

    Outlet ManagerFour Seasons Alexandria A seaside glamour on the Egyptian Rivera Located in the heart of Alexandria overlooking the Mediterranean Sea, Four Seasons Hotel Alexandria holds 154 spacious rooms, suites and beach villas designed by the renowned Pierre Yves-Rochon and is only a 10-minute walk from the Royal Jewelry Museum and 9 km from the Library of...

  • Financial Manager

    3 days ago

    Alexandria, Egypt Samoral Full time

    Ensure the integrity and effectiveness of the accounting policies and procedures; - Ensure that sufficient funds are available to meet ongoing working capital requirements; - Maintain banking relationships and manage banking financing mechanism effectively; - Determine the company's proper capital structure and arrange for equity and debt financing; - Manage...

  • Commercial Project manager

    3 weeks ago

    Alexandria, Egypt Siemens Egypt Full time

    Lead Commercial execution of operation and maintenance contracts with customers, consortium partners, regional units and suppliers to maximize project outcome and customer satisfaction.Fulfill all commercial requirements in the project, e.g. invoice handling, support in logistic processes,Planning and reporting at project levelCost controlling and accounting...

  • Bill Collector

    3 weeks ago

    Alexandria, Egypt Four Seasons Hotels and Resorts Full time

    1-Make sure that all the invoices matches with the guest folio and company covering letter, before delivery.2-Make sure to delivery the invoices within the time indicated by Four Seasons policy. Print,3-Prepare and deliver statements for outstanding C/L accounts at least twice per month.4-Follow up on payment for any outstanding invoices.5-Communicate...

  • Senior Site Reliability Engineer II

    3 weeks ago

    Alexandria, Egypt CAREEM Full time

    Junior Accountant (Travel/Film)Our Client is part of a travel group which is a leading travel consortium with a membership base spread across South The strength of the group lies in its diversity, entrepreneurial spirit of its owner management agencies and travel management This expertise ensures that the group s procurement benefits, integrated with the...

  • Technical Support Engineer

    3 weeks ago

    Alexandria, Egypt Air Liquide Egypt Full time

    The Technical Support Engineer delivers competent technical support in the CO2 hub when itcomes to operational reporting , supervising maintenance activities and ComputerizedMaintenance Management System in full compliance with Industrial Management System,Quality and food safety regulations and local relevant laws. The key responsibilities include but are...

  • Sales Executive

    3 days ago

    Alexandria, Egypt Pyramids Freight Services Full time

    Introduces new services and expands business opportunities within customer accounts - Maintains and grows a book of business (e.g., ground, air, international freight) - Prepare and conduct customer visits, calls presentations, negotiation & contracts - Have continued engagement with customers to maintain close relationships and ensure ongoing success with...