Assistant Manager Quality
2 weeks ago
- Lead and develop the Quality management priorities for 3 country sites in alignment with head office
- Team management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processes
- Act as the regional leader in all matters related to Quality Management including client meetings and business reviews
- Set the high bar standard in the region to help develop a culture where quality is a core principle of CS operations and is advocated by all
- Provide regional reporting on quality program status, performance, hiring, onboarding and outcomes to the head office Quality management on a regular basis
- Develop a fully trained, high-performing, motivated and empowered regional Quality team
- Analyse different data points on a daily/weekly basis to identify trends and improvement opportunities – both at teams and individual contributors levels
- Proactively identify opportunities to improve QA work and coordinate with different functions – operations, training, workforce management
- Lead all practice of Quality Control, validation, calibrations, customer Quality interface and client Quality assurance by developing key client partnerships
- Analyze and report trends in Agents/Process performance
- Participate in quality systems improvement activities using six sigma methodologies
- Bring insights and innovation ideas from QA perspective and help our operations team standardize work process and procedures - push initiatives to improve transaction Quality through new quality tools and motivational levers
- Identify bottom quartile factors and team players and steps to improve them
- Design, implement and monitor Quality corrective action plans when required
- Liaise with key stakeholders – internal & clients – for alignment and improved Quality results
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Assistant Quality Manager German C1
1 week ago
Cairo, Cairo, Egypt IGT Solutions egypt Full timeDentist Position Available in Cleveland Heights, OhioBlue Jay Dental is offering fantastic associate dentist positions in Ohio. We have an exciting opportunity for a dentist job in Cleveland Heights, Ohio that is currently open for applications. To be considered quickly, simply complete our dental application on the right, upload your resume, and contact us...
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Quality Manager
2 months ago
Cairo, Egypt Lactalis Halawa Full time» To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. - To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. QUALIFICATIONS » Agriculture Degree. » 5 Years of Experience in the field of quality. » Solid FMCG background is a must. » Preferably...
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Quality Manager
1 week ago
Cairo, Cairo, Egypt Lactalis Halawa Full time» To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. QUALIFICATIONS » Agriculture Degree. » 5 Years of Experience in the field of quality. » Solid FMCG background is a must. » Preferably...
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Quality Manager
2 months ago
Cairo, Egypt Accor Egypt Full timeResponsiblity:Understanding customer expectations of and needs from a product.Developing quality control processes.Designing product specifications.Ensuring products are designed with adherence to legal and safety standards.Supervising staff and monitoring production standards.Examining the quality of raw materials that are used in production.Monitoring and...
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Quality Team Manager
4 weeks ago
Cairo, Egypt JOBMASTER Human Capital Solutions Full time. Ensure that incoming material meets the company specifications and that any deviations are accurately and immediately communicated to the material control department.. Ensure batch and product sampling, testing, and release to the trade is conducted as per standard, and accurately recorded.. Ensure local and export finished products are produced according...
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Quality Assurance Manager
3 months ago
Cairo, Egypt AstraZeneca egypt Full timeResponsibilty:Design, implement, and improve company quality standards.Analyze data in order to find areas for growth.Assist in the recruiting process.Training, motivating, coaching, and correcting employees to ensure that standards are met.Create reports to track progress.Formulate strategies to increase productivity.Review processes in order to ensure that...
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Manager - Quality Assurance
1 month ago
Cairo, Egypt Air Arabia egypt Full timeDesign, implement, and improve company quality standards.Analyze data in order to find areas for growth.Assist in the recruiting process.Training, motivating, coaching, and correcting employees to ensure that standards are met.Create reports to track progress.Formulate strategies to increase productivity.Review processes in order to ensure that they align...
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Assistant Manager 2
2 months ago
Cairo, Egypt Azadea Foundation Full timeJob SummaryThe Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.Key Accountabilities Greet customers and assist them in their purchase decisions by offering...
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Assistant Manager 2
3 months ago
Cairo, Cairo, Egypt Azadea Foundation Full timeJob SummaryThe Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.Key AccountabilitiesGreet customers and assist them in their purchase decisions by offering...
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Assistant Manager 2
1 week ago
Cairo, Cairo, Egypt Azadea Foundation Full timeJob SummaryThe Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.Key AccountabilitiesGreet customers and assist them in their purchase decisions by offering...
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Assistant Manager 2
4 weeks ago
Cairo, Cairo, Egypt Azadea Foundation Full timeJob SummaryThe Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.Key AccountabilitiesGreet customers and assist them in their purchase decisions by offering...
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Assistant Manager 2
4 weeks ago
Cairo, Egypt Azadea Foundation Full timeJob SummaryThe Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.Key Accountabilities Greet customers and assist them in their purchase decisions by offering...
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Quality Lead Auditor
3 months ago
Cairo, Egypt Methode Electronics, Inc. Full timeEvaluate all processes for compliance with quality management requirementsAssist in development of audit plans, audit schedulesParticipate in quality audits (and lead a team of quality auditors, when needed)Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvementAssist audit team in...
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Training Assistant Manager
2 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeSupporting the provision of our training strategy through the design and implementation of training initiatives which are both aligned with mandatory requirements for each account.Identify training needs using a structured methodology to assist in the design of tailored training and development programs.Ensure that training programs are in alignment with the...
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Assistant Manager
2 months ago
Cairo, Egypt Al Futtaim Egypt Full timeMaintaining an overall management style that follows company best practices.Providing leadership and direction to all employees.Ensuring product quality and availability.Preparing and presenting employee reviews.Working closely with the store manager to lead staff.Overseeing retail inventory.Assisting customers whenever necessary.Organizing employee...
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Quality Auditor
1 week ago
Cairo, Egypt Majorel Egypt Full time• Monitor end to end elements of the consumer journey, including calls & emails, etc.• Assist in enhancing quality across the accounts and provide stable performance to customers.• Assessing end-user interactions using a QA tool (scorecard, etc.).• Recommending solutions & actions regarding issues and providing feedback.• Identifies...
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Quality Assurance Manager
3 months ago
Cairo, Egypt Methode Electronics, Inc. Full timeDevelop, implement and maintain a comprehensive quality management system that meets ISO/TS 16949 requirements and other applicable standards.Lead and manage a team of quality engineers and technicians to ensure that quality objectives are met and that continuous improvement initiatives are implemented.Collaborate with cross-functional teams, including...
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Quality Assurance Manager
4 weeks ago
Cairo, Egypt Methode Electronics, Inc. Full timeDevelop, implement and maintain a comprehensive quality management system that meets ISO/TS 16949 requirements and other applicable standards.Lead and manage a team of quality engineers and technicians to ensure that quality objectives are met and that continuous improvement initiatives are implemented.Collaborate with cross-functional teams, including...
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Projects and Quality Control Manager
4 weeks ago
Cairo, Egypt Total Energies Full timeResponsibilities:Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.Devising ways to improve the manufacturing process to ensure higher-quality goods.Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to...
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Assistant Construction Manager
1 week ago
Cairo, Cairo, Egypt JLL Full timeJLL supports the Whole You, personally and professionally.Job Title: Assistant Construction Manager - Infrastructure, PDSLocation: Matruh, EgyptRole Purpose:Key Responsibilities:Assist the Construction Manager in overseeing infrastructure projects from inception to completion.Collaborate with project stakeholders to establish project objectives, scope, and...