Assistant Manager 2

4 weeks ago


Cairo, Egypt Azadea Foundation Full time
Job SummaryThe Assistant Manager 2 is responsible for serving customers on the floor and assisting the Shop/Department Manager in the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.Key Accountabilities
  • Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards
  • Support the Shop/Department Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products
  • Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient manner
  • Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop’s operational requirements in a cost effective manner
  • Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis and suggest corrective actions to hierarchy when needed
  • Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
Qualifications, Experience, Knowledge
  • Bachelor's Degree
  • Proficiency in MS Office
  • Fluency in English
  • Strong product knowledge
Competencies
  • Teamwork
  • Attention to details
  • Developing and Motivating Others
  • Planning and Organizing
  • Commercial Understanding
  • Communication Skills
  • Customer Focus

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