![Accor Egypt](https://media.trabajo.org/img/noimg.jpg)
Assistant Front Office Manager
4 weeks ago
Responsibilities:
• To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, and to personally supervise the above in the involved supervisor's absence, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure a proper coverage and supervision of the Front Office sections at all times.
• To ensure appropriate stock level for the smooth run of the Front Office operations and to approve requisitions accordingly.
• To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests, playing a Public Relations role.
• To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
• To ensure that the privacy of the guests and the confidentiality of the information is respected.
• To act as a representative of the Management when dealing with guest complaints or to help out if a member of the Front Office team is facing difficulties that she/ he cannot solve on her/ his own.
• To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it
-
Assistant Front Office Manager
2 months ago
Cairo, Cairo, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
-
Front Office Manager
2 weeks ago
Cairo, Cairo, Egypt HILTON Full timeFront Office ManagerAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire...
-
Front Office Manager
4 weeks ago
Cairo, Egypt HILTON Full timeFront Office ManagerAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire...
-
Front Desk Office Assistant
2 weeks ago
Cairo, Cairo, Egypt luxoft egypt Full timeResponsibilities:Provide support to office manager for all movement\/office space improvement projectsInvolved in organizing meetings, conferences, seminars and webinars; organize coffee breaks and lunches during meetings and trainingsSupport of internal document flowCoordinate meeting rooms maintenance, booking and appointmentsAdministrate incoming and...
-
Front Desk Office Assistant
1 month ago
Cairo, Egypt luxoft egypt Full timeResponsibilities:Provide support to office manager for all movement\/office space improvement projectsInvolved in organizing meetings, conferences, seminars and webinars; organize coffee breaks and lunches during meetings and trainingsSupport of internal document flowCoordinate meeting rooms maintenance, booking and appointmentsAdministrate incoming and...
-
Front Office Manager
4 weeks ago
Cairo, Egypt radisson hotel group cairo egypt Full timer Responsibilities:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...
-
Assistant Manager Front Desk
3 days ago
Cairo, Egypt Marriott Full timeJob Number 24114308 Job Category Rooms & Guest Services Operations Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful...
-
Front Office Manager
4 weeks ago
Cairo, Egypt Hilton Full timeSupporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception area.Monitoring stock...
-
Front Office Manager Alexandria
4 weeks ago
Cairo, Egypt Hilton Egypt Full timeResponsiblity:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...
-
Front Office Supervisor
2 months ago
Cairo, Egypt Radisson Hotel Group Full timeSupervise the efficient operations of reception including check in/out proceduresSupport team members in handling guest requests and enquires to ensure a positive outcome is achievedEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departmentsDemonstrate a high level of...
-
Front Office Agent
2 weeks ago
Cairo, Cairo, Egypt Hilton Egypt Full timeAchieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate...
-
Front Office Agent/ Receptionist
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeFront Office Agent/ Receptionist - Waldorf Astoria HeliopolisA Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...
-
Front Office Agent
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
-
Front Office Agent
2 weeks ago
Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
-
Front Office Agent
1 month ago
Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
-
Front Office Agent
1 month ago
Cairo, Cairo, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
-
Front Office Agent/ Receptionist
2 months ago
Cairo, Egypt Hilton Full timeFront Office Agent/ Receptionist - Waldorf Astoria Heliopolis A Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...
-
Front Office Supervisor
3 months ago
Cairo, Egypt Hilton hotel Egypt Full timeResponsibilities:• Supervise Front Office operations during your assigned shift to a consistently high standard• Ensure your shift team have current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events• Advise your shift team of any special events or VIP Guests in the hotel that...
-
Front Office Administrator
4 weeks ago
Cairo, Egypt Accor Egypt Full timeResponsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...
-
Front Office Administrator
2 weeks ago
Cairo, Cairo, Egypt Accor Egypt Full timeResponsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...