Front Office Agent

2 weeks ago

Cairo, Cairo, Egypt Hilton Egypt Full time
  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards
  • Assist other departments, as necessary

  • Front Office Agent/ Receptionist

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Full time

    Front Office Agent/ Receptionist - Waldorf Astoria HeliopolisA Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...

  • Front Office Agent

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Agent

    2 weeks ago

    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Agent

    1 month ago

    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Agent

    4 weeks ago

    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office

    2 weeks ago

    Cairo, Cairo, Egypt Egy Mart Full time

    Greet and welcome guests Answer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute them Monitor office supplies and place orders when necessaryKeep updated records and filesTake up other duties as assigned (travel arrangements, schedules etc.) - Follow up with our branches Location : Masaken Sheraton Females...

  • Front Office Manager

    2 weeks ago

    Cairo, Cairo, Egypt HILTON Full time

    Front Office ManagerAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire...

  • Assistant Front Office Manager

    2 months ago

    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Front Office Administrator

    2 weeks ago

    Cairo, Cairo, Egypt Accor Egypt Full time

    Responsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...

  • Front Desk Office Assistant

    2 weeks ago

    Cairo, Cairo, Egypt luxoft egypt Full time

    Responsibilities:Provide support to office manager for all movement\/office space improvement projectsInvolved in organizing meetings, conferences, seminars and webinars; organize coffee breaks and lunches during meetings and trainingsSupport of internal document flowCoordinate meeting rooms maintenance, booking and appointmentsAdministrate incoming and...

  • Front Desk Agent

    2 weeks ago

    Cairo, Cairo, Egypt grand rotana resort & spa egypt Full time

    Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in...

  • Front Desk Administrator

    2 weeks ago

    Cairo, Cairo, Egypt LBH Egypt Cairo, Egypt Full time

    Responsibilities:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...

  • Front Desk Supervisor

    2 months ago

    Cairo, Cairo, Egypt Hilton Cairo Zamalek Residences Full time

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Mgr-Front Desk

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...

  • Mgr-Front Desk

    1 month ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...

  • Front Office Agent

    4 weeks ago

    Cairo, Cairo, Egypt Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Receptionist - Front Office Agents - Accounting

    2 weeks ago

    Cairo, Cairo, Egypt Paradise Inn Group for Hotels and Resorts egypt Full time

    Responsibilities:Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying,...

  • Front Desk Supervisor

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Sharks Bay Resort Full time

    Responsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...

  • Front Desk Representatives

    2 weeks ago

    Cairo, Cairo, Egypt Flying Colours Academy Full time

    Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests.Answer questions and address complaints.Answer all calls and redirect them or keep messages.Keep updated records and files.Monitor office supplies and place orders when necessary.Take other duties as assigned.Bachelor degreeProficient in...

  • Front Office Manager

    2 weeks ago

    Cairo, Cairo, Egypt Radisson Hotel Group Full time

    Career in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house ;Send you CV to (WhatsApp)(or) Send you CV to Content Creation: As a Scientific Content Specialist, your primary responsibility is to create high-quality scientific This includes writing and editing scientific papers, reports, and...