Front Desk Administrator
2 weeks ago
- Defining and implementing front desk objectives and procedures.
- Hiring and training staff and managing the shift schedules.
- Tending to guests' complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and equipment.
- Managing budgets, records, and contracts.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Conducting performance reviews with the front desk staff.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.
-
Front Desk Supervisor
2 months ago
Cairo, Cairo, Egypt Hilton Cairo Zamalek Residences Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Mgr-Front Desk
4 weeks ago
Cairo, Cairo, Egypt Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...
-
Mgr-Front Desk
1 month ago
Cairo, Cairo, Egypt Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...
-
Front Desk Office Assistant
2 weeks ago
Cairo, Cairo, Egypt luxoft egypt Full timeResponsibilities:Provide support to office manager for all movement\/office space improvement projectsInvolved in organizing meetings, conferences, seminars and webinars; organize coffee breaks and lunches during meetings and trainingsSupport of internal document flowCoordinate meeting rooms maintenance, booking and appointmentsAdministrate incoming and...
-
Desk Manager
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeDefining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and equipment.Managing budgets,...
-
Front Desk Agent
2 weeks ago
Cairo, Cairo, Egypt grand rotana resort & spa egypt Full timeProvide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in...
-
Front Desk Representatives
2 weeks ago
Cairo, Cairo, Egypt Flying Colours Academy Full timeKeep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests.Answer questions and address complaints.Answer all calls and redirect them or keep messages.Keep updated records and files.Monitor office supplies and place orders when necessary.Take other duties as assigned.Bachelor degreeProficient in...
-
Front Desk Supervisor
2 weeks ago
Cairo, Cairo, Egypt Hilton Sharks Bay Resort Full timeResponsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...
-
Front Office
2 weeks ago
Cairo, Cairo, Egypt Egy Mart Full timeGreet and welcome guests Answer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute them Monitor office supplies and place orders when necessaryKeep updated records and filesTake up other duties as assigned (travel arrangements, schedules etc.) - Follow up with our branches Location : Masaken Sheraton Females...
-
Front Office Administrator
2 weeks ago
Cairo, Cairo, Egypt Accor Egypt Full timeResponsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...
-
Guest Experience Expert
2 weeks ago
Cairo, Cairo, Egypt Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full timeGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...
-
Guest Relation Assistant
2 months ago
Cairo, Cairo, Egypt HVD Egypt Full time"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt.Job Brief:The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations Assistant...
-
Guest Experience Expert
2 weeks ago
Cairo, Cairo, Egypt Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full timeAdministering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters such as transport and restaurant advice.Processing meal...
-
Guest Relations Russian Speaker
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...
-
Guest Services Representative
2 weeks ago
Cairo, Cairo, Egypt MGM Resorts Egypt Full timeResponsibilty:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...
-
Database Administrator
2 weeks ago
Cairo, Cairo, Egypt Centro CDX Full timeJob DescriptionEstablish the needs of users and monitor user access and securityMonitor performance and manage parameters in order to provide fast responses to front-end usersMap out the conceptual design for a planned databaseConsider both back-end organization of data and front-end accessibility for end-usersRefine the logical design so that it can be...
-
Email Administrator
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeInstall, upgrade, monitor, and maintain E-Mail system (Lotus Domino Server) required for business communicationTroubleshoot mail routing, replication, calendaring and scheduling to provide the best possible mail service level and availabilityAdministrate and manage collaboration servers such as Traveler as well as E-mail Content filtering (Anti-Spam/Virus)...
-
Female Administrative Services Specialist
2 weeks ago
Cairo, Cairo, Egypt PH & CLL SOLUTIONS, LLC Full timeJob DescriptionGreet and welcome clients as soon as they arrive at the officeDirect clients to the appropriate person and officeThe answer, screen, and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)Provide basic and accurate information in-person and via...
-
IT Help Desk Support
2 weeks ago
Cairo, Cairo, Egypt Egybell Full timeEgyBell is HiringTitle: IT Help Desk SupportResponsibilities:Deploy updates and security patch: Responsible for the support, ongoing maintenance, administration & troubleshooting of BigFix environment, including patch management, software standardization, Fixlets / Tasks/Baselines/Analyses/Actions creation, creating web reports filters, schedule reports,...
-
Front Desk Agent
4 weeks ago
Cairo, Cairo, Egypt Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...