Front Office Agent
4 weeks ago
Responsibilities:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up\-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
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Front Office Agent/ Receptionist
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeFront Office Agent/ Receptionist - Waldorf Astoria HeliopolisA Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...
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Front Office Agent
2 weeks ago
Cairo, Cairo, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
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Front Office Agent
2 weeks ago
Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
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Front Office Agent
1 month ago
Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
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Front Office Agent
4 weeks ago
Cairo, Cairo, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
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Front Office Agent/ Receptionist
2 months ago
Cairo, Egypt Hilton Full timeFront Office Agent/ Receptionist - Waldorf Astoria Heliopolis A Front Office Agent/ Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and will act as the main connection between the Guest and the various hotel departments. You will be responsible for creating the first...
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Front Desk Agent
1 month ago
Cairo, Egypt Rotana Hotel Full timeJob DescriptionWe are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...
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Front Office
2 weeks ago
Cairo, Cairo, Egypt Egy Mart Full timeGreet and welcome guests Answer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute them Monitor office supplies and place orders when necessaryKeep updated records and filesTake up other duties as assigned (travel arrangements, schedules etc.) - Follow up with our branches Location : Masaken Sheraton Females...
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Front Office Agent
1 month ago
Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full timeDescriptionWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of...
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Front Office Agent
2 weeks ago
Cairo, Cairo, Egypt Hilton Egypt Full timeAchieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate...
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Front Office Manager
3 months ago
Cairo, Egypt HILTON Full timeFront Office ManagerAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire...
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Front Office Manager
2 weeks ago
Cairo, Cairo, Egypt HILTON Full timeFront Office ManagerAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire...
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Front Office Manager
4 weeks ago
Cairo, Egypt HILTON Full timeFront Office ManagerAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire...
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Front Office Manager
2 months ago
Cairo, Egypt radisson hotel group cairo egypt Full timer Responsibilities:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...
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Front Office Manager
4 weeks ago
Cairo, Egypt radisson hotel group cairo egypt Full timer Responsibilities:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...
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Assistant Front Office Manager
2 months ago
Cairo, Cairo, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...
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Front Desk Agent
3 months ago
Cairo, Egypt Marriott Hotels Egypt Full timeResponsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and...
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Assistant Front Office Manager
3 months ago
Cairo, Egypt Accor Egypt Full timeResponsibilities:• To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, and to personally supervise the above in the involved supervisor's absence, ensuring that the hotel standards and procedures are fully known and followed.• To ensure a proper coverage and supervision of the Front...
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Assistant Front Office Manager
4 weeks ago
Cairo, Egypt Accor Egypt Full timeResponsibilities:• To oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, and to personally supervise the above in the involved supervisor's absence, ensuring that the hotel standards and procedures are fully known and followed.• To ensure a proper coverage and supervision of the Front...
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Front Office Supervisor
2 months ago
Cairo, Egypt Radisson Hotel Group Full timeSupervise the efficient operations of reception including check in/out proceduresSupport team members in handling guest requests and enquires to ensure a positive outcome is achievedEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departmentsDemonstrate a high level of...