Customer Service Supervisor

Maintain a thorough knowledge of the assigned Mall amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of...

Listen and respond to customers' needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to...

Supervising the Customer Service staff on their daily responsibilities.• Following up on received complaints & corresponding to sender.• Ensures adherence to GUC policies & values through monitoring and coaching staff.• Communicating with other departments to facilitate problem solving.• Providing staff with updated received information...

Supervising the Customer Service staff on their daily responsibilities.Following up on received complaints & corresponding to sender.Ensures adherence to GUC policies & values through monitoring and coaching staff.Communicating with other departments to facilitate problem solving.Providing staff with updated received information & answer their...

The Facilities Supervisor - Maintenance will have a significant impact on customer experience. The Facilities Supervisor - Maintenance will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough time lines....

Bar Supervisor A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. **What will I be doing?** As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient...

A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. What will I be doing? As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa...

A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...

Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

Technical Supervisor A Technical Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As a Technical Supervisor, you are responsible for all maintenance issues within the...

A Boiler Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As a Boiler Supervisor, you are responsible for all maintenance issues within the hotel, daily maintenance...

A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?** As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor...

Answering all clients inquiries & handle their needs, complains & comments. Submit weekly & monthly reports for continues evaluation on customer's status when needed.Provide relevant clients feedback to the direct manager & to the right channels.Deal with all clients deals in a professional, positive & trustworthy manner.0-5 years of experience in call...

Purchasing Supervisor A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. **What will I be doing?** As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost...

Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed

Responsibilities:Listening to customer concerns and providing information, answers, or responses.Taking orders and processing billings and payments.Obtaining and correctly recording customer information.Reviewing and making changes to customer accounts.Handling customer complaints and processing returns effectively.Keeping records of customer...

Responsibilities:Listening to customer concerns and providing information, answers, or responses.Taking orders and processing billings and payments.Obtaining and correctly recording customer information.Reviewing and making changes to customer accounts.Handling customer complaints and processing returns effectively.Keeping records of customer...

A Boiler Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.What will I be doing?As a Boiler Supervisor, you are responsible for all maintenance issues within the hotel, daily maintenance checks, and...

The Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...