Field Quality Engineer CS

NOK Human Capital is hiring CS Quality Assurance Analyst for IntouchCX a global BPO leader in customer support industry.About The Job Were changing the way people think about customer service and we need your help! Were looking for a CS Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams...

NOK Human Capital is hiring CS Training & QA Manager for IntouchCX a global BPO leader in customer support industry.About The Job We are seeking a Training and Quality Manager to deliver extraordinary results for our clients. Working closely with multiple departments this role is responsible for identifying areas of opportunity developing solution plans...

Build customer intimacy: The position emphasizes customer satisfaction, suggesting the ultimate goal is to improve customer experience through quality control.Track Field Services quality data: Key responsibilities involve creating metrics and analysing data to monitor and improve service quality.Data analysis and reporting: Analysing data and presenting...

Req ID:450862 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...

Lead and develop the Quality management priorities for 3 country sites in alignment with head officeTeam management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processesAct as the regional leader in all matters related to Quality Management including client meetings and business reviewsSet the high bar standard in...

Responsibilities:• Conducting site visits, monitoring schedules, and supervising technicians.• Running field operations, offering technical support, and troubleshooting on-site issues.• Ensuring on-site efficiency and safety at all times.• Estimating costs, approving project designs, and preparing contracts.• Analyzing data,...

Responsibilities:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting...

Responsibilty:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting progress...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Planning and monitoring of resources of assembly quality section.Sustain an OEE score of 85%.Reduce scrap.Assisting the Management Team and provide support as necessary.Manage and leads the subordinates reporting to him/her to achieve targets and objectives set by the Company.Set targets and objectives to subordinates and monitor and evaluate the respective...

Req ID:450862  At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter...

Ensures that all required OPC related installation drawings and instruction changes (including modifications) are adequately recorded, reported and approvedEnforces the identification of the MEP/Civil works as installed configuration, non-conformities, defects, and workmanship issuesEnsures at all time a smooth coordination between the Civil/MEP installation...

Job DescriptionPerform all daily inspection and test of the scope and character necessary to achieve the quality of construction required in the drawings and specifications for all works under the contract performed on or off site.Cary out inspection and checking for all quality related procedures in the site and ensures activity at the site are as per...

Maintain and optimize customer claim resolution time by involving stakeholders at the supply and demand site.Act as owner of the claim trackers and reports quality and claim dashboard on monthly basis.Register, review and manage customer claims of Eaton products and systems such as Power Distribution, Medium Voltage - Bussmann series, Ulusoy Product Families...

Responsiblity:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting progress...

ResponsibilitiesTroubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etcResponsible for the end to end CS core services dashboards for accessibility, retain ability and performance KPIsTroubleshoot A, MAP, BIIC, and SIP protocols problems.Audit CS core service and mobility problems such as LAC update failures...

Maintain existing automation test frameworksCollect and report quality metrics from test executionWork with developers to design specific testing strategies for features being developed and automate themCreate comprehensive test plans; execute and automate themSupport engineering organizations in troubleshooting or addressing issues with applications and...

About YouYou are an experienced Quality Control (QC) engineer who knows how to develop and execute exploratory and automated tests to ensure website and product quality.The QC role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before launches to ensure websites and...