CS Training QA Manager

Lead and develop the Quality management priorities for 3 country sites in alignment with head officeTeam management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processesAct as the regional leader in all matters related to Quality Management including client meetings and business reviewsSet the high bar standard in...

NOK Human Capital is hiring CS Quality Assurance Analyst for IntouchCX a global BPO leader in customer support industry.About The Job Were changing the way people think about customer service and we need your help! Were looking for a CS Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams...

Oversee a team of QA engineers and provide direction on testing to provide high quality software products.Lead a team of QA Engineers, helping them juggle multiple priorities and manage their time on both short and long-term goals.Recommend techniques and methodologies needed to enhance productivity and quality.Produce reliable assessments of software...

**Overview**:Quality Assurance refers to a proactive process implemented throughout the entire product development lifecycle. It encompasses all the planned and systematic activities that are designed to ensure that a product or service meets specified quality requirements. QA focuses on preventing defects and errors rather than detecting and correcting...

Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.Develop individualized and group training programs that address specific business needs.Develop training manuals that target tangible results.Implement effective and purposeful training methods.Effectively manage the training budget.

Training ManagerBasic Qualifications Fluent in speaking and writing in both Arabic and EnglishUndergraduate degreeCustomer service experience (contact centre operations)Customer or people experience design and/or managementTraining experience in an adult learning environmentKnowledge of adult learning and training practicesExcellent written and oral...

Meeting with the software/product designers to determine quality assurance parameters.Leading the QA team in designing QA test procedures.Overseeing the drafting of testing documents.Implementing testing procedures and overseeing the QA process.Troubleshooting quality issues and modifying test procedures.Conducting analysis checks on product...

Plan and execute regular training interventions to ensure that all employees possess the required knowledge to serve clients in their respective geographies.Manage relevant regional/ corporate L& OD communication channels and provide timely coordination between relevant SPOCs and stakeholders.Execute thorough training needs identification and create/maintain...

Supporting the provision of our training strategy through the design and implementation of training initiatives which are both aligned with mandatory requirements for each account.Identify training needs using a structured methodology to assist in the design of tailored training and development programs.Ensure that training programs are in alignment with the...

Job DescriptionAs a QA Engineer Intern at Procore, you will participate in building new test automation frameworks for our rapidly growing products. Develop, maintain, and execute test automation scripts and work closely with the development and QA teams to deliver a high-quality product. This position will report to the QA Engineering Manager on one of our...

You are fluent in written and spoken English and Arabic. · Understand and have worked with the government, large enterprises to implement QA programs and projects.· Team player with strong communication skills who realizes that excellence can only be achieved as a team.· Conscious of the role you will have and understand how the value...

Develop standardized production, quality, and customer-service standardsIdentify potential risks before they become a problem, focusing on root cause analysis and preventive actionPerform internal and external quality audits and compile detailed reports of findingsBuild a strong team through coaching, mentoring, specific training and performance evaluations

Responsibilities:• Provide quality training to internal customers• Assist in coordinating and administering Vocational Qualification• Adhere to in-house training plan• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager•...

Collect, research, record, transcript -if needed- training content (Material).Keep all training agendas updated as well as the training content database or bank.Control sharing any training handouts or material and take necessary security measures.Manage, coordinate & control On-Boarding and on Job training requests according to process.Ensure a smooth...

**JOB OBJECTIVE** Directs leads, conducts, coordinates and prepares staff training activities in plasma center including new employee training program and Monthly Staff Training Activities within the Plasma Collection Center to verify and validate the employee's competence to perform roles independently. May occasionally oversee work of others but does not...

QA Engineer 2 Degree of BE/BTech/MCA in Computer Science or from a recognized university2 to4 years of Experience in Testing, Integration, System testing, Regression, functional testing is preferred.Software engineering skills, and a thorough knowledge of SDLC, STLC.Time management and organizational skills and ability to work independently on multiple...

DescriptionA Training Coordinator is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.What will I be doing?As a Training Coordinator, you are responsible for identifying and providing training to...

A Training Coordinator is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.What will I be doing?As a Training Coordinator, you are responsible for identifying and providing training to internal...

A Training Coordinator is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.What will I be doing?As a Training Coordinator, you are responsible for identifying and providing training to internal...

Responsibilities:Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.Develop individualized and group training programs that address specific business needs.Develop training manuals that target tangible results.Implement effective and purposeful training methods.Effectively manage the...