CS Quality Assurance Analyst

NOK Human Capital is hiring CS Training & QA Manager for IntouchCX a global BPO leader in customer support industry.About The Job We are seeking a Training and Quality Manager to deliver extraordinary results for our clients. Working closely with multiple departments this role is responsible for identifying areas of opportunity developing solution plans...

Job DescriptionPreparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Making recommendations for improvement.Job RequirementsPrevious experience in quality assurance or a similar...

Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance activities and creating...

Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance activities and creating...

Responsiblity:Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance activities...

implementing quality assurance policies and procedures.Ensure that quality assurance standards are adequate.Oversee the implementation and ensure the efficiency of inspection and quality systemsConduct monthly One to One meetings to briefly inform the team about their performance and agree upon the action plans.Track quality assurance metrics,Responsible for...

Managing master data, including creation, updates, and deletion.Managing users and user roles.Provide quality assurance of imported data, working with quality assurance analysts if necessary.Commissioning and decommissioning of data sets.Processing confidential data and information according to guidelines.Helping develop reports and analyses.

Manage and report the quality Specialist's performance.Implementing quality assurance policies and procedures.Ensure that quality assurance standards are adequate.Oversee the implementation and ensure the efficiency of inspection and quality systemsConduct monthly One to One meetings to briefly inform the team about their performance and agree upon the...

InfoSec Assurance Sr AnalystBachelor's degree in Cyber Security, Management Information Systems, Computer Science, or other STEM equivalent required.6-8 years’ with following experience : Governance, Risk, Compliance, Risk management, IT controls testing and development , application development / managementExperience with GRC preferredExperience...

Quality Assurance Program Development: Design and implement a comprehensive quality assurance program aligned with industry standards and client requirements.Establish key performance indicators (KPIs) and quality metrics to measure and evaluate operational performance. Process Evaluation and Improvement:Conduct regular audits and assessments of operational...

Responsibilities:Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance...

Job Description:Daily/Weekly/Monthly field quality analysis & monitoring &ReportingSVC Center Visiting (ASC&DSC)Field Claim / VOC ControlDaily Field Monitoring for New ModelSVC Cost MonitoringField worst defect follow upImprovement actions meeting coordination for field issuesField Cost Rate Analysis & ImprovementCustomer claim handling.SVC defective part...

Responsibilty:Develop and execute test plans to ensure that all objectives are met.Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.Identify and remedy defects within the production process.Recommend, implement, and monitor preventative and corrective actions to ensure that quality...

- Number of processes documented and developed on quarterly basis- Number of quality certificate obtain annually- Number of changes and improvement to all communicated scripts with externally and internally- The renewal on quality certificate periodically- Number of checks made around care processes and standard on monthly basis- Timely reports overall care...

Conduct Supplier quality management.Enter / Manage data of inspection result to / with SAP.Create Inspection report, write and review 8D reports.Collect data and execute/conduct various analytical/statistical analysis and interpretation as part of process improvements and day-to-day support. Develop, interpret and/or implement standard and non-standard...

Responsibilty:Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance activities...

Lead and develop the Quality management priorities for 3 country sites in alignment with head officeTeam management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processesAct as the regional leader in all matters related to Quality Management including client meetings and business reviewsSet the high bar standard in...

Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance activities and creating...

Data Quality AnalystBachelor degree or equivalent2+ years’ experience in enterprise wide data quality programsWorked with Data Quality management systems2+ years in business analysis, developing standards, processes, specifications and policiesProblem Solving & Analysis skills, including technical, political, cultural and implementation. Sound...

Job DescriptionOversees and provides guidance to the implementation of G M P principles in ware house & production departmentsMonitor the process of dispensing of raw materials by checking the cleaning of the weighing booth, cleaning of the balances & their calibrationVerifying the correctness of the dispensed materials against the issued production order &...