Area Manager

3 months ago


Cairo, Egypt MAJID AL FUTTAIM Egypt Full time

The role of the Area Manager is to provide leadership and operational direction to team members across Majid Al Futtaim Entertainment assigned site/s. This role will also ensure working closely with the Director of Operations to secure topline, bottom-line revenues, policies, and procedures and setting the Key Performance Indicators for their designated locations.

ROLE PROFILE

  • Ensures that all sites are operating in line with set SOPs while ensuring adherence to MAF policies and guidelines and responsible for effective implementation and management of Customer Service Excellence.
  • Continuously monitors performance assigned operations and ensures adherence to operations budgets for the site and reports any variances
  • Supports new or expanding sites, specifically focusing on the validation of procedural/operational aspects and customer satisfaction.
  • Ensures profitability of all assigned accounts down to individual site locations and assists the Director of Operations with actions to achieve financial goals.
  • Monitors revenue activity reports and financial statements to determine progress and status in attaining operation’s objectives, develop strategies, and initiate activities to address areas of concern.
  • Leads new F&B regional projects by liaising with key stakeholders to ensure a seamless delivery of new projects.
  • Works closely with the marketing team to drive revenue growth opportunities through an annual F&B promotions calendar to ensure daily targets are achieved.
  • Promotes a culture of safety and security with the team and oversees any health and safety or crisis management.

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