See more Collapse

Housekeeping Public Area Manager

1 month ago

Cairo, Egypt Precision Hire Solution Full time
the general guidance and supervision of the Executive Housekeeper or delegate and within the established IHG policies and procedures Responsible for the cleanliness of hotel public areas including hotel exteriors. Also need to train and inspect the performance of assigned public area supervisors and attendants. Ensuring that all procedures are completed as per the hotels operating standards. In charge and observe cleaning activity of areas including lobby restaurants lounges executive offices public toilets garden areas public corridors pathway meeting rooms ballrooms perimeter of hotel heart of the house corridors locker rooms staircases etc. Also responsible for ensuring the highest level of cleanliness in public areas of the hotel and that attendants are equipped with proper supplies and equipment to perform highest level of cleaning.
At InterContinental Hotels & Resorts we want our guests to feel special cosmopolitan and In the Know which means we need you to:
  • Be charming by being approachable having confidence and showing respect.
  • Stay in the moment by understanding and anticipating guests needs being attentive and taking ownership of getting things done.
  • Make it memorable by being knowledgeable sharing stories and showing your style to create moments that make people feel special.
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
  • Promotes hotel facilities whenever possible.
  • Assists in compiling and analyzing departmental expenditures.
  • Issue supplies/cleaning tools to staff at beginning of shift in order to control cost and inventory.
PEOPLE 1. Provide feedback on staff performance also report disciplinary problems to executive housekeeper. 2. Conduct job orientation training for newly employed employees. 3. Perform related duties on special projects as assigned. 4. Replace supervisors in public area when necessary.

Review status of assignments and hand over any followup action with oncoming colleagues replacement. 6. Complete all paperwork and closing duties before leaving. 7. Prepare and distribute assignment work sheets to assigned staff and review priorities. 8. Ensure that assigned staff have reported to work and also document any late or absent employees. 9. Assign duties and coordinate annual vacations and days off for public area staff. 10. Maintain complete knowledge of correct maintenance and use of equipment 11. Responsible and maintain and Report to Exec. HK the Public Area Budgeted Headcount 12. Manage and train public area attendants and other team members to ensure their performance meets the standards required. 13. Responsible for ensuring that assigned public areas staff are equipped with the supplies and equipment needed for daily operations. 14. Produce and maintain the highest level of detailed cleanliness in the public areas of the hotel.
GUEST EXPERIENCE 1. Report all lost and found articles immediately to the desk coordinator. 2. Complete work orders form for equipment maintenance or repairs and submit to executive housekeeper. 3. Assist where necessary to ensure optimum service to guests. 4. Monitor and maintain cleanliness sanitation and organization of assigned work areas. 5. Anticipate guests needs respond promptly and acknowledge all guests however busy and according to time of day. 6. Schedule and supervise deep cleaning and any other projects. 7. Daily Tour Record Every One Hour inspections of all public areas F&B outlets and storerooms to insure furniture curtains decorative cushions and assets is in a good condition and as per company SOP. 8. Adhere to all standards of conduct as outlined in the colleagues handbook. 9. Report facilities issues promptly utilizing the hotel system. 10. Checking Lobby & PA flowers Maintenance Daily 11. QMS Follow up according standardized time 12. Responsible for walkthroughs in public areas to assure that outside contractors are completing work to meet hotel standards. (marbles polishpest controlglass cleaning) and any other new contractors13. Provide leadership and continuous monitoring of the work of assigned staff for quality quantity and efficiency to ensure the highest level of guest satisfaction in public areas.
RESPONSIBLE BUSINESS
  • Complies with hotels health safety & hygiene policy.
  • Informs management about any damage theft or loss to hotel property.
  • Responsible to check staff grooming and hygiene.
  • Report all maintenance defects and follow up with engineering.
  • Efficiently manage stock control and the maintenance of all equipment.
  • Observe and coordinate pest control flowers plants and periodical deep cleaning operations on all area of responsibility.
  • Ensure that safety procedures are being followed and unsafe condition and work practices are promptly reported.
ACCOUNTABILITY
Essential duties and responsibilities for supervising all public area supervisors & attendants and providing them training and equipment also deliver the targeted level of cleanness
.
QUALIFICATIONS AND REQUIREMENTS
A bachelor degree or any relevant studies
Ideally you will have 5 years of proved experience as Public Area manager with relevant Training & certificates.
Excellent communication skills in both directions of management and the scaled English language score for the position.
You already know IHG has some of the best benefits available. If youre successful in getting this job youll be able to take advantage of those benefits and make the most of our commitment to give you Room to Grow.

At IHG weve made a promise. As one of the worlds leading hotel groups were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome cared for recognised and respected wherever they are in the world. Want to be part of the journey

As the worlds first and most global luxury hotel brand InterContinental Hotels & Resorts has pioneered international travel since the 1940s we are passionate about sharing our renowned international knowhow and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If youd like to embrace a world of opportunities wed like to welcome you to the worlds most international luxury hotel brand.

Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.This job has been sourced from an external job board.
More jobs on

We have other current jobs related to this field that you can find below

  • Public Area Manager

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works...

  • Assistant Housekeeping Manager

    2 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if...

  • Assistant Housekeeping Manager

    4 weeks ago

    Cairo, Egypt Marriott Full time

    Job Number 24097879 Job Category Housekeeping & Laundry Location Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in...

  • Assistant Housekeeping Manager

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if...

  • Public Area Attendant

    4 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 24025911 **Job Category** Housekeeping & Laundry **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...

  • Public Area Attendant

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience...

  • Public Area Attendant

    4 weeks ago

    Cairo, Egypt Marriott Full time

    Job Number 24094765 Job Category Housekeeping & Laundry Location Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made...

  • Executive Housekeeper

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees...

  • Executive Housekeeper

    4 weeks ago

    Cairo, Cairo, Egypt Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works...

  • Housekeeping Waste Management Manager

    4 weeks ago

    Cairo, Egypt al futtaim group Full time

    Responsible for implementing the housekeeping plan for the internal and external areas of Cairo Festival City Obtaining not less than 90% in internal and external satisfaction pollsEnsure that the cleaning staff are using the right equipment and tools for cleaning the various kinds of materialCommunicates expected service standards to the housekeeping...

  • Assistant Executive Housekeeper

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with...

  • Housekeeping Public Area Manager

    3 months ago

    Cairo, Egypt Intercontinental Hotels Group egypt Full time

    Responsibilty:Liaise with clients to establish their needs.Communicate with the social media team and marketing department to plan content.Establish and maintain relationships with clients.Research industry trends.Approach media outlets to negotiate advertising opportunities.

  • Assistant Executive Housekeeper

    2 months ago

    Cairo, Egypt Accor Full time

    Assistant Executive HousekeeperJob DescriptionReporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service.Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards...

  • Assistant Housekeeping Manager

    2 months ago

    Cairo, Egypt Hilton Full time

    Assistant Housekeeping Manager - Waldorf Astoria Heliopolis An Assistant Housekeeping Manager is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. What will I be doing? As an Assistant Housekeeping Manager,...

  • Housekeeping Manager

    3 months ago

    Cairo, Egypt Accor Egypt Full time

    Responsiblity:Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.Scheduling staff shifts and organizing replacements as required.Investigating and addressing complaints regarding poor housekeeping service.Providing training to the housekeeping staff.Regularly taking inventory of cleaning...

  • Housekeeping Attendant

    3 months ago

    Cairo, Egypt Hilton Full time

    A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will support all Housekeeping and Laundry...

  • Executive Housekeeper

    4 weeks ago

    Cairo, Egypt Precision Hire Solution Full time

    Job Number Job Category Housekeeping & Laundry Location Le Mridien Cairo Airport Cairo International Airport Cairo Egypt Egypt VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type Management JOB SUMMARY Responsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works...

  • Housekeeping Senior Executive

    3 months ago

    Cairo, Egypt Raya Holding for Financial Investments egypt Full time

    Assign workers duties and inspect the house-keepers work to maintain the cleaning standardsDaily supervision of the housekeeping and pest control staff, including the day events scheduleResponsible to inspect and record all areas as per the SLAs and KPIs agreed with outsourced contractors to avoid complaints and ensure the client’s...

  • Housekeeping Attendant

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Full time

    Housekeeping Attendant / Rooms - Waldorf Astoria HeliopolisA Housekeeping Attendant will support all Housekeeping with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.What will I be doing?As Housekeeping Attendant, you...

  • Housekeeping Supervisor

    2 weeks ago

    Cairo, Cairo, Egypt Precision Hire Solution Full time

    Job Number Job Category Housekeeping & Laundry Location Cairo Marriott Hotel & Omar Khayyam Casino 16 Saray El Gezira Street Cairo Egypt Egypt VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement POSITION SUMMARY Inspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality...