Executive Housekeeper

4 weeks ago

Cairo, Cairo, Egypt Marriott International Full time
Job Number
Job Category Housekeeping & Laundry
Location Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

  • Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life.

Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination.

We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team.

If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.

In joining Le Méridien, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Executive Housekeeper

    2 weeks ago

    Cairo, Cairo, Egypt Hilton hotel Egypt Full time

    Responsibilities: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and...

  • Executive Housekeeper

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees...

  • Executive Housekeeper

    1 month ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees...

  • Assistant Executive Housekeeper

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with...

  • Assistant Executive Housekeeper

    1 month ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with...

  • Executive Housekeeper I

    2 weeks ago

    Cairo, Cairo, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Housekeeping & Laundry**الموقع** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟** N**نوع...

  • Assistant Executive Housekeeper

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Full time

    Purpose of the Position:The Business Development Manager (BDM) drives sales and profit growth within an assigned geographical area, drive results through prospecting, training, and developing effective sales strategies and programs, keeping abreast of the latest industry trends and determine the potential impact it may have on company products and services....

  • Head of Finance

    2 weeks ago

    Cairo, Cairo, Egypt SYSTRA Egypt Full time

    Managerial Responsibility:-Develop systems and procedures that achieve higher cost efficiency and guest satisfaction-Assist in developing staff through training, coaching and development on a daily basis-Assist with daily staff briefing focusing on Positives and Negative-Assist Executive Housekeeper in monitoring staff productivity and Guest...

  • Lead Data Analyst

    2 weeks ago

    Cairo, Cairo, Egypt Nawy Full time

    About the Property:A magnificent domaine of 3 hectares with 2 beautiful Villas located in Saint facing the Mediterranean11 uniquely decorated bedrooms with noble pieces of furniture and artRelaxed and chilled French owners who value respect and generosityThe owners and children enjoy a sporty lifestyle and high standard cuisine and serviceThe owners visit...

  • Director of Styling

    2 months ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are...

  • Guest Relations Agent

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Egypt Full time

    Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guestsBe responsible for special room assignments and suite occupanciesWelcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest roomEnsure all VIP rooms meet the...

  • Facilities Manager

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Engineering & FacilitiesLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in managing all engineering/maintenance and housekeeping related operations. Assists in maintaining the building,...

  • Facilities Manager

    4 weeks ago

    Cairo, Cairo, Egypt Marriott International Full time

    Job Number Job Category Engineering & FacilitiesLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in managing all engineering/maintenance and housekeeping related operations. Assists in maintaining the...

  • Facilities Manager

    1 month ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Engineering & FacilitiesLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in managing all engineering/maintenance and housekeeping related operations. Assists in maintaining the building,...

  • Facilities Manager

    1 month ago

    Cairo, Cairo, Egypt Marriott International Full time

    Job Number Job Category Engineering & FacilitiesLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in managing all engineering/maintenance and housekeeping related operations. Assists in maintaining the...

  • Facilities Manager

    2 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Additional Information Responsible for Back of The House maintenance and Cleanliness UpkeepingJob Number Job Category Engineering & FacilitiesLocation Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for successfully executing all...

  • Facilities Manager

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Additional Information Responsible for Back of The House maintenance and Cleanliness UpkeepingJob Number Job Category Engineering & FacilitiesLocation Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for successfully executing all...

  • Hotel Cleanliness Expert

    4 weeks ago

    Cairo, Cairo, Egypt Marriott Full time

    Job NumberJob Category: Housekeeping & LaundryLocation: The St. Regis New Capital Cairo, New Administrative Capital, Cairo, EgyptSchedule: Full-TimeLocated Remotely?: NoRelocation?: NoPosition Type: Non-ManagementPOSITION SUMMARY:Our roles go beyond just tidying up rooms and making beds. We aim to craft a memorable and unique experience for our guests. Our...

  • Hotel Cleanliness Expert

    1 month ago

    Cairo, Cairo, Egypt Marriott Full time

    Job NumberJob Category: Housekeeping & LaundryLocation: The St. Regis New Capital Cairo, New Administrative Capital, Cairo, EgyptSchedule: Full-TimeLocated Remotely?: NoRelocation?: NoPosition Type: Non-ManagementPOSITION SUMMARY:Our roles go beyond just tidying up rooms and making beds. We aim to craft a memorable and unique experience for our guests. Our...

  • Talent Pool

    4 weeks ago

    Cairo, Cairo, Egypt adidas Full time

    Purpose & Overall Relevance for the Organization:You contribute to the store profitability by:Meeting or exceeding store sales and profit targets Managing all resources within the store to provide a leading consumer experience Driving the proper execution of established policies, procedures, initiatives, and directives. Key Responsibilities:Analyze relevant...