Bilingual French English Customer Service Representative

NOK Human Capital is hiring Bilingual FrenchEnglish Customer services representatives for a very wellknown BPO company Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues with a smile. Youll be the difference between a customer experience that is...

NOK Human Capital is hiring Bilingual SpanishEnglish Customer services representatives for a very wellknown BPO company Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues with a smile. Youll be the difference between a customer experience that is...

Memorizing the prices and features of each offer.Confirming customers' language preferences as you assist them.Addressing queries, complaints, and recommendations furnished by customers.Redirecting customers to the pertinent department, if needed.Deferring to management in instances of uncertainty.Processing exchanges and refunds in ways congruent with...

At Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...

Handle incoming customer inquiriesAssist customers with product information, order placement, and issue resolutionMaintain accurate and detailed customer recordsCollaborate with internal teams to resolve customer issues and ensure customer satisfactionIdentify opportunities to upsell or cross-sell products and services

Job Title: Customer Service RepresentativeNOK Human Capital is seeking a highly skilled Customer Service Representative to join our team on behalf of ALFA Scan.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and professional manner.Work...

**French Speakers are needed for hotels booking account** Net Salary 14k+Extra 7500 EGP Bonus Every quarter **Last shift ends at 10:00 PM** Grads C1 French, B1 English **Location : Maadi** Previous CS experience is a must. Ability to Commute: - Cairo (required) Ability to Relocate: - Cairo: Relocate before starting work (required)

The Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer...

**Sutherland (Cairo site) is still hiring customer service representatives to join AT&T as retention advisers (non technical).** - **Attractive package + KPIs + Night allowance**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift Transportation (Door to door for ladies - points for...

Memorizing the prices and features of each offer.Confirming customers' language preferences as you assist them.Addressing queries, complaints, and recommendations furnished by customers.Redirecting customers to the pertinent department, if needed.Deferring to management in instances of uncertainty.Processing exchanges and refunds in ways congruent with...

NOK HC is hiring a call center representative on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Level of English required: Excellent * preferred to have experience in the customer service...

**Job Summary**: We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through effective sales...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with...

**Join a leading global customer experience provider and enjoy the best benefits in the market!** **What we offer**: - **Highest Net salary in the market (Starts 10K net)**: - **Fully Paid training + granted KPIs within training**: - **Granted KPIs for the first 3 months**: - **Medical and social insurance**: - **9 working hours including 1-hour break/...

Support Tabby customers over chat and phone calls and answer their queriesUtilize and test new digital and AI tools that we are implementing in our call centers and provide feedback to leadershipChampion and implement customer service policies and procedures that align with company objectivesProvide insights and feedback on customer queries to help us...

Teleperformance is now hiring Customer Service Representatives **Requirements**: - English Fluency is a top priority - Residence in Cairo - Graduates, Gap-year students, dropouts, undergraduates or Foreigners - Clear military status Advantages: - Attractive salary and bonus (10.4K NET) - KPIs in Euros - Medical and social insurance - Transportation...

- Respond to customer inquiries via email and chat in fluent English.- Provide accurate, valid, and complete information using the appropriate methods and tools.- Resolve customer complaints and provide suitable solutions and alternatives within the established time limits.- Follow up to ensure resolution and customer satisfaction.- Maintain detailed records...

Respond to customer inquiries and resolve issues promptly and professionallyCommunicate effectively in both Arabic and EnglishProvide accurate information about products and servicesEnsure customer satisfaction through excellent service deliveryCollaborate with team members to improve overall customer experience

Respond to customer inquiries and provide accurate information on time.Assist customers with product-related questions, technical issues, and general inquiries.Communicate with customers via their preferred channels, including email, phone, and live chat.

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended)2- Minimum 1-2 years of experience in either:A- Implementation (Installation, Training and Support) of business software applications, ORB- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager)3- Good...