Bilingual Spanish English Customer Service Representative Q324

4 weeks ago


Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is hiring Bilingual SpanishEnglish Customer services representatives for a very wellknown BPO company

Our agents will be responsible for answering incoming communications from customers consulting on products with compassion or finding resolutions for their issues with a smile. Youll be the difference between a customer experience that is just average and one that is exceptional. Additionally you will conduct research to provide accurate answers and resolve customer issues effectively.

Requirements:

* Six months or more of customer services experience.

* Graduates only

* the ability to recognize apply and explain your product or service knowledge.

* C1 Spanish Level & B1 English Level.

* Egyptians only.

Benefits:

* Medical Insurance provided.

* Transportation provided (One pickup point from Maadi metro station except night shifts Door to door transportation is provided from 10:00 Pm till 06:00 Am).

* Very attractive package.

* Work Location: Maadi technology park.

* Rotational Shifts and days off.

* Overnight allowance

Remote Work :

No



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