Customer Success Manager

As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients. This position involves building and maintaining strong client relationships, understanding their needs, and guiding them towards optimal usage of our products or services. The Customer Success Manager collaborates cross-functionally to address...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Job Purpose: We are looking for a passionate Customer Success Manager who will partner with our clients and ensure their long-term success. This role is responsible for developing and maintaining relationships with key clients, identifying business opportunities and retaining customers.You Will Do: Establish productive relationships with key personnel in...

As the Director of Customer Success, you will assume a leadership role in ensuring the satisfaction and success of our clients at a strategic level. This position involves overseeing a team of Customer Success Managers, building strong client relationships, and collaborating cross-functionally to enhance overall client success. You will play a pivotal role...

Job DescriptionA customer success manager (CSM) connects our clients to LSEG' s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer journey.This...

Overview: At SITA we believe in putting the customer at the center of everything we do. One of the primary objectives of this role is to make SITA customers successful by partnering and advocating with them (up to Director level) on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a...

Extensive experience in customer success management and contact center operations.Proficiency in CRM software, call center technologies, and data analysis tools.Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationships with clients

Job Description A customer success manager (CSM) connects our clients to LSEG’ s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Responsibilities:• Develop and manage client portfolios.• Sustain business growth and profitability by maximizing value.• Analyze customer data to improve customer experience.• Hold product demonstrations for customers.• Improve onboarding processes.• Evaluate and improve tutorials and other communication infrastructure.•...

Assess and analyze customers business needs to make sure that Oracle solutions meets the customer’s objectives.Ensure Oracle cloud / OnPrem technologies are leveraged appropriately using best practices.Be the Oracle Solution Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial solutions cost...

Responsibilities: Conduct self-guided research to become familiar with what products are available as well as their costs and benefits Search available products to find the best combination of quality, price, and delivery Negotiate policies and contracts with various suppliers Manage deliveries to confirm compliance with contracts Monitor stock levels and...

Responsibilities: Conduct self-guided research to become familiar with what products are available as well as their costs and benefits Search available products to find the best combination of quality, price, and delivery Negotiate policies and contracts with various suppliers Manage deliveries to confirm compliance with contracts Monitor...

Responsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...