Tier Tech Support EGY Remote
1 month ago
- Responding to technical support tickets.
- Contacting clients to find out the nature of the technical or IT issue.
- Linking to clients' computers via remote access.
- Traveling to clients' office or server location.
- Installing new hardware, software, and networking systems.
- Diagnosing and troubleshooting hardware, networking, and software issues.
- Proposing simple and effective solutions.
- Providing basic software training.
- Maintaining good client relations.
- Completing job reports.
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Technical Back Office for NOC Support
1 month ago
Cairo, Egypt new tech Full timeResponsibilty:Collaborating with the IT team on the development and maintenance of network infrastructure.Providing technical end-user support, performing troubleshooting, and resolving network issues.Maintaining internet domains and enhancing intranet performance.Running diagnostic tests on the communication between computers, routers, modems, and...
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IT Help Desk
1 month ago
Cairo, Egypt Hassan Allam Property Management Full timeJob DescriptionBSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experienceYears of experience at least 3 yearsAbove average knowledge of networking protocols, especially TCP/IP.Proven experience as a help desk technician or other customer support roleTech-savvy with working knowledge of office automation products, databases...
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Online Tutoring
6 days ago
Cairo, Egypt Your Private Tutors (YPTs) Full time**Online Tutoring (Remote University Teaching)** **Job description** Your Private Tutors (YPTs) Careers: Become an OnlineTutor Your Private Tutors is actively seeking highly knowledgeable and professional university level educators who are familiar with UK education. Fluency in Arabic and English is a must. **Disciplines**: **What We Offer**: - The...
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Flutter + Firebase Developer
1 month ago
Cairo, Egypt Nur Full timeWe are looking for a fully remote **Full-Stack Flutter + Firebase Software Engineer** to join our small, agile, growing startup to help bring mindfulness and meditation to the Arab world. **Who We Are** NUR is a mindfulness and meditation app built and tailored for the Arab world. NUR is solving the lack of online support for mental wellbeing and...
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Tech Support Specialist
1 month ago
Cairo, Egypt Maxab Full timeJob DescriptionReceives all system issues from different stakeholders.Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue.Investigates on reasons behind each issue, finds the root cause, and communicates solutions to the stakeholders.Follow up with service providers in case there were...
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Application Support Engineer
1 month ago
Cairo, Egypt new tech Full timeResponsibilities:Providing software application support under the supervision of the Senior Engineer.Performing analyses on software application functionality and suggesting improvements.Ensuring effective front-end and back-end functionality of applications.Consulting with the software development team, internal users, and clients to improve application...
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IT Support
3 weeks ago
Cairo, Egypt Orange Business Services Egypt Full timeResponsibilities:Proactive and reactive monitoring of the infrastructure devices and alert on performance trends that may adversely affect the service.Diagnose issues and take preventative steps to clear issues.Analyse events generated by systems, review/filter the alerts and determine/classify them for relevancy and urgency.Perform troubleshooting and...
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Associate Business Operations Manager
2 weeks ago
Cairo, Egypt Deel Full timeDuties Executing on the Deel's global expansion strategy across operations, products, and new marketsEnd-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementationCreating data driven recommendations by accessing, analyzing, and synthesizing large data...
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Technical I, IT Operations
14 hours ago
Cairo, Egypt Webhelp Full time**Information Technology** **Location** - Cairo, Egypt*** Job Title: Technical I, IT Operations (TCF) **Job Description**: We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted...
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Program Manager
1 week ago
Cairo, Egypt Souq.com for E-Commerce LLC Full time3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Experience defining...
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Client Support specialist
3 weeks ago
Cairo, Egypt Rekrut by Talent 360 egypt Full timeRIBATIS , Op rateur de la transformation digitale dans le domaine du #eGOV, cherche #Recruter un #CONSULTANT #TECHNICO #FONCTIONNEL - #PROCESSUS & #OUTILS- Missions : laborer et actualiser les processus m tier et support de l entreprise ; Formaliser les logigrammes de processus m tier et support ainsi que les mod les de donn es...
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Remote Technical Support
1 month ago
Cairo, Egypt IBM WTC Egypt Full timeProvide assistance to all members in the use of our computer network,workstations, and equipment.● Assist with the communications and informationhardware and software, with primary responsibility for clients devicessystems, and their efficient integration.● Provide helpdesk support, via phone, computer, and through our ticketingsystem, for most issues...
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Customer Support Advisor Tech
1 month ago
Cairo, Egypt Concentrix + Webhelp Full timeResponsibilty:Providing assistance in developing and implementing program reviews.Advising and sharing your expertise with Technicians.Defining and developing applications for technical designs.Coordinating technical activities.Supporting team members in their programming activities.Researching and creating strategic management, operational, and financial...
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CS Quality Assurance Analyst
3 weeks ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring CS Quality Assurance Analyst for IntouchCX a global BPO leader in customer support industry.About The Job Were changing the way people think about customer service and we need your help! Were looking for a CS Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams...
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Support Engineer
1 month ago
Cairo, Egypt orange business services Full timeResponsiblity;Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...
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Linux Desktop Support Engineer Remote
2 weeks ago
Cairo, Egypt Canonical Full timeDo you want to be part of our dynamic family? Do you have an exceptional ability to sell to the Corporate and Commercial market? Then I want to hear from you! We re a world-leading listed smart mobility tech company with subscribers across multiple countries. We have positions available in:* Cape Town, Bellville* Durban, Pinetown* Rosebank,...
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Support Engineering Manager Remote
1 month ago
Cairo, Egypt Canonical Egypt Full timeResponsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...
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Senior IT Specialist
1 month ago
Cairo, Egypt Top Business Cairo, Egypt Full timeServe as the first point of contact for employees seeking technical assistance.Provide technical support for local and remote users in different locations.Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure.Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet...
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Technical Safety Engineer Oil
1 month ago
Cairo, Egypt pillars egypt company Full timeControl Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations, take ownership of tier 1 (remote...
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Operations Support Event management Consultant
1 month ago
Cairo, Egypt United Nations Population Fund Full time● To provide an event administrative service for all units; recording event data, preparing letters & support with the RFQs and other correspondence, and assisting with event planning.● Manage stock of events stationery and materials.● Discuss with the ICT team on the needed tech setup included but not limited to (Internet connections, screen size,...