Desktop Support Technician

• Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues.• Softphone and Hard Phone Configuration and Administration.• Monitor and Maintain Desktop Compliance such as SCCM Client Health, SEP Anti-Virus and MS...

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...

Join our team at Excis Compliance where you ll be supporting a leading global pharmaceutical company. As a Desktop Support Level 1 Technician you ll be the first point of contact for IT issues handling everything from hardware to software troubleshooting both locally and remotely. This role is ideal for someone with 12 years of experience in Windows...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office.Diagnose hardware issues, order parts, and replace faulty components.Answering user questions directly related to Windows 10, Office, and other supported applications.Use SCCM to push and install...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will...

Developing and deploying customized VMware solutions.Defining multiple virtual servers on a single host machine.Virtualizing Windows servers and connecting them to networks and clouds.Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.Installing operating systems and service packs, as well as security patches and...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to resolve...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to resolve...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

Job DescriptionNOV MDTotco Egypt is seeking a Workshop Technician who will assist our field operations team to repair electronic equipment and handle software and hardware assembly in the workshop in preparation for field jobs. You will also be assisting with handling shipments in or out of the warehouse locally and will be directly working with logisitcs on...

Support in translating business needs to technical specifications.Maintain and support data analytics platforms.Help in conducting unit testing and troubleshooting.Evaluate and improve existing BI systems.Collaborate with teams to integrate systems.Support in developing and executing database queries and conducting analysis.Create visualizations and reports...

Knowledge Management Senior Analyst Responsibilities Managing an estimated 1000 documents, including Process Maps, Desktop Procedures, and various related documents like Service Catalog, trainings, etc., in Knowledge Management Module and other tools.Ensuring documentation is kept up-to-date by managing Service Change Requests, with a special focus on...

Job Number 24121430 Job Category Information Technology Location Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Follow all company policies and procedures; protect company assets. Address guests’ service needs....

Summary:As a Technical Support Specialist focused on SQL Server and IIS, you will provide essential support to our internal teams and external customers by ensuring the smooth operation of SQL databases and web services hosted on IIS. Your role is crucial in diagnosing and resolving technical issues, optimizing system performance, and ensuring secure and...

Conduct Supplier quality management.Enter / Manage data of inspection result to / with SAP.Create Inspection report, write and review 8D reports.Collect data and execute/conduct various analytical/statistical analysis and interpretation as part of process improvements and day-to-day support. Develop, interpret and/or implement standard and non-standard...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

Perform Automation feasibility analysis and Test tool acquisition• Perform Automation test planning, Design and Development• Develop and maintain automation frameworks for different automation tools• Develop and maintain automated tests for web, desktop, mobile and backend applications• Deliver technical support and training to functional...