Technical Support Associate

NOK Human Capital is hiring IT Technical Support for one of the most wellknown Ecommerce multinational companies. Contract duration: 6 Months (Temp.) Location: Flexpark logistics compound CairoSuez road SPX5 Cairo Cairo We are seeking a motivated and skilled IT Technical Support professional to join our team on a temporary seasonal basis. In this role you...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to work on our...

● Research and identify solutions to software and hardware issues● Diagnose and troubleshoot technical issues, including account setup and network configuration● Ask customers targeted questions to quickly understand the root of the problem● Track computer system issues through to resolution, within agreed time limits● Talk clients...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to work on our...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

Provide advanced technical support for complex hardware software or network problems.Diagnose issues research solutions and implement fixes.Develop documentation and knowledge base articles.Collaborate with engineering teams to identify and resolve root causes.Escalate issues that require specialized expertise or product development.Train other support staff...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

Supporting sales team in reaching sales target & objectives - Accountable for own target within 6 months to a year according to performance - Conducting telephone calls to set meeting with qualified prospects for sales team - Managing smaller accounts under supervision of sales manager - Handling documentation processes for sales team (CRM, KPI’s,etcc) -...

Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of...

About CompanyMangala Associates is a leading chartered accountancy firm rendering comprehensive professional services which include audit, management consultancy, tax consultancy, accounting services, manpower management, secretarial services etc. summary of what your company doesRoles and Responsibility1. Contacting clients and setting up new and review...

Responsibilities:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions...

Developing and deploying customized VMware solutions.Defining multiple virtual servers on a single host machine.Virtualizing Windows servers and connecting them to networks and clouds.Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.Installing operating systems and service packs, as well as security patches and...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equipment Document technical processes and maintain accurate records