Senior Events Manager

2 weeks ago

Cairo, Cairo, Egypt Marriott Full time

Job Number

Job Category Event Management

Location The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 2 years experience in the event management or related professional area.

OR


• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations


• Solve problems and/or suggest alternatives to previous arrangements if necessary.


• Leads pre-event and post-event meetings for assigned groups.


• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.


• Manages customer budgets to maximize revenue and meet customer needs.


• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.


• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.


• Manages group room blocks and meeting space for assigned groups.


• Adheres to all standards, policies, and procedures.


• Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy


• Up-sells products and services throughout the event process.


• Participates in customer site inspections and assists with the sales process when necessary.


• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability


• Manages revenue and profitability associated with events.


• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.


• Reviews billing and payments with clients.

Providing Exceptional Customer Service


• Interacts with guests to obtain feedback on product quality and service levels.


• Handles guest problems and complaints.


• Makes presence known to customer at all times during entire event process.


• Follows up with customer post-event.


• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.


• Strives to improve service performance.


• Sets a positive example for guest relations.


• Reviews comment cards and guest satisfaction results with associates.


• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.


  • Assistant director of events

    5 days ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number: 24084603Job Category: Event ManagementLocation: Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, EgyptSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: ManagementJOB SUMMARYThe role supports in coordinating all property events smoothly from sales to operations and back to sales. Focuses on meeting...

  • Assistant Events Manager

    1 week ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are...

  • Senior Manager, Software Engineering

    3 weeks ago

    Cairo, Cairo, Egypt Procore Full time

    Job DescriptionProcore is looking for a Senior Manager, Software Engineering to join Procore's Construction Intelligence Org to maintain, optimize, and enhance the data pipeline that supports all user analytics. You'll be responsible for the data pipeline's end-to-end functionality, from the streaming service receiving the events from sources to the tools...

  • Event & Exhibition sales

    1 week ago

    Cairo, Cairo, Egypt Media Guide Full time

    Job description:Proven Sales Experience: Minimum of 3 years in B2B sales, preferably in the exhibition or events industry.Excellent Communication Skills: Ability to effectively communicate with diverse stakeholders, including clients, prospects, and internal teams.Target-Driven: Demonstrated success in meeting or exceeding sales targets consistently.Team...

  • Senior Operations Officer

    6 days ago

    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>The MNC03 program is managed out of the Egypt country office. The Egypt Country Office has about 80 staff and works as a regional hub for some other functions also. The Yemen program is headed by a Country Manager (CM) currently based in Amman (plans to move to Yemen when security situation permits). The Djibouti Country Office...

  • Accounting Manager

    4 weeks ago

    Cairo, Cairo, Egypt Ghezaa Full time

    We are seeking a highly skilled and motivated Accounting Manager to join our team.Responsibilities :-The Accounting Manager will be responsible for overseeing the daily operations of the accounting department, ensuring accuracy and efficiency in all financial transactions, and providing strategic guidance to senior management.Job Requirements :-The ideal...

  • Senior DevOps Engineers

    1 month ago

    Cairo, Cairo, Egypt Arrow Electronics Full time

    Position:Senior DevOps EngineersJob Description:Job DescriptionSiliconExpert Technologies, Inc. is looking for Senior DevOps Engineers with strong development background, who will be responsible for enabling faster release and deployment cycles, by taking advantage of agile development methodologies, improved collaboration between business stakeholders,...

  • Senior Manager Legal Counsel

    1 month ago

    Cairo, Cairo, Egypt adidas Full time

    Purpose & Overall Relevance for the Organization:Act as "Strategic Business Partner" and "Advisor" to the organisation in all relevant legal issues. Manage to ensure the best advice, solutions and challenges to enable strategic initiatives and protect and enhance our assets, reputation and interests. Act as Local Compliance Officer for Egypt. At all times...

  • Senior Software Engineer

    1 month ago

    Cairo, Cairo, Egypt Procore Full time

    Job DescriptionWhat if you could use your technology skills to develop a product that impacts the way communities' hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it's also one of the world's least digitized industries, not to mention one of the most dangerous....

  • Senior Treasury Accountant

    1 month ago

    Cairo, Cairo, Egypt Xervon Egypt Full time

    A Senior Treasury Accountant will play a critical role in managing the company's cash flow, ensuring accurate financial records, and optimizing liquidity.This position is an exciting opportunity for a professional with a strong background in financial analysis, cash management, and compliance to contribute to the financial stability and success of our...

  • Senior Security Associate

    4 weeks ago

    Cairo, Cairo, Egypt United Nations Children's Fund Full time

    Job DescriptionDescription –>The Senior Security Associate reports to the Deputy Representative Operations, with a technical reporting line to the Regional Security Adviser (RSA). The Senior Security Associate is responsible for advising the Representative on the security duties and responsibilities in accordance with the UN and UNICEF Security Management...

  • Senior Software Engineer – Platform

    1 month ago

    Cairo, Cairo, Egypt Affectiva Full time

    We're looking for a Senior Software Engineer to join our globally distributed but close-knit team in creating, delivering, and maintaining our industry-recognized software-based Human Perception AI solutions and platform.Reporting to the Director of Data, you can expect to be actively working on Affectiva's data pipelines and data platform in direct support...

  • Senior Registration Assistant

    3 weeks ago

    Cairo, Cairo, Egypt United Nations High Commissioner for Refugees (UNHCR) Full time

    JOB DESCRIPTIONStandard Job DescriptionSenior Registration Assistant Organizational Setting and Work Relationships The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he...

  • Senior Store Services Specialist

    1 month ago

    Cairo, Cairo, Egypt Azadea Foundation Full time

    Job SummaryThe Senior Store Services Specialist is responsible for supervising provided store services in order to ensure compliance with quality standards and resolves occurring problems within scope of authority.Key AccountabilitiesEnsure proper maintenance of office and stores on daily basis in assigned areas as requested by the hierarchy and in...

  • Senior Logistics Specialist

    1 month ago

    Cairo, Cairo, Egypt Azadea Foundation Full time

    Job SummaryThe Senior Logistics Specialist is responsible for providing , monitoring and analyzing Logistics services in order to support effective provision of high quality Logistics services , in terms of lead me and cost and assists the Logistics Manager in all tasks.Key AccountabilitiesProvide, in coordination with the Logistics Manager, needed support...

  • Investor Relations Analyst

    1 month ago

    Cairo, Cairo, Egypt Elite financial Consultancy House Full time

    ECH is an Egyptian joint stock company complying with the Egyptian Capital Market Law No. 95 of 1992 and the Financial Regulatory Authority, established at the end of 2018. ECH's main goal is to provide financial services with the highest standards of ethics and quality steaming from our team proficiency and integrity. ECH is an equal employer and supports...

  • Senior Accountant

    5 days ago

    Cairo, Cairo, Egypt Al-Futtaim Group Full time

    Established in the 1930s as a trading business, Al-Futtaim Group is a diversified and progressive regional business headquartered in Dubai, United Arab Emirates. Structured into five divisions: automotive, financial services, real estate, retail, and healthcare; with over 35,000 employees across more than 20 countries in the Middle East, Asia, and...

  • Senior Quality Engineer

    4 weeks ago

    Cairo, Cairo, Egypt Alstom Full time

    Req ID:450862 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...

  • Senior Engineer, Information Security

    1 month ago

    Cairo, Cairo, Egypt Arrow Electronics Full time

    Position:Senior Engineer, Information SecurityJob Description:Responsibilities:Performs risk analysis, vulnerability assessment, pen-testing, source code review, and provides recommendations for remediation.Performs security controls effectiveness assessments.Performs security-related analysis and testing in the web development process.Reviews/monitors...

  • Sales Manager

    5 days ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number: 24084694Job Category: Sales & MarketingLocation: The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90, New Cairo City, Cairo, EgyptSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: ManagementJOB SUMMARYThe role involves actively seeking and managing sales opportunities, ensuring smooth turnover for efficient service...