Solution Consultant

2 weeks ago

Cairo, Cairo, Egypt Orange Business Services Full time

About the role:

As a billable consultant, you will work both independently and in partnership with consultants from other regions.

You will be engaged in performing or assisting in following activities:

  • Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)
  • Ownership or support on creation of projects consulting blueprints and boilerplates
  • Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery
  • Support on site or remote migration for complex solutions/environments, as required
  • Position and/or deliver billable consulting work to a partner or endcustomer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant endcustomer contract.
  • Acting as presales consultant for some of the organic growth activities as needed.
  • Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.
  • Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.
  • Be recognized as an authority on Orange products and services both internally and externally.
  • Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.
  • Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.
  • Participates in projects as part of a project organization respecting cost, quality and time constraints
  • Provide consulting assessments for new and existing customers if needed.
  • Ownership of the technical solution from concept to subsequent implementation.
  • Present technical solutions to partners and their endcustomers, both formally and informally, as required.
  • Any other duties as required by Manager

About you:

  • BSc in Telecommunication or equivalent
  • Professional Experience : Minimum of 8+ years related work experience in customer facing organizations within the Telecom or IT industry, 4 to 5 of which in technology design consulting in design/implementation of infrastructure solutions
  • WAN/LAN/WLAN and hybrid networks
  • Technical certifications (minimum CCNP/CCDP/CCIP level) or equivalent experience
  • CCIE or equivalent is a plus
  • Fluent in both spoken and written English, other language is a plus
  • Presales experience is a plus
  • Security, UC or WAN optimization experience is a plus
  • Excellent communication and interpersonal skills
  • Excellent customer facing skills with track record of effective experience
  • Excellent team player
  • Reasonable business & commercial acumen
  • Excellent organizational and planning skills
  • Detail oriented
  • Time management skills
  • Independent selfstarter
- "Can Do", customer-focused attitude

Additional information:

Department:

International Zone

Contract:

Regular

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