Service Desk Agents English Speakers

NOK Human Capital is hiring "English Customer Service Agents" for a US Fitness company. Requirements: C1 English speakers. Graduates Excellent communication skills. Flexible with overnight shift. Working conditions: Location: Maadi Technology Park 2 days off rotational 9 working hours including 1 hour break Benefits: Medical insurance Transportation If you...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in...

Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and equipment.Managing budgets,...

NOK Human Capital is hiring Customer Service Agents Calls Chat & Email (Spanish) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner via Calls Emails & chats 2) Queuebased typing work will account for approximately 90% of the role. 3) Training 1:1s/ team meetings...

Responsibilities:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

Email/Chat customer service agents are needed for a well-known company.Rotational shiftsfrom 9am to 10pm, any shifts after 10 will be from home.2 days off rotationalWork location Arkan Plaza, El Sheikh ZayedTransportation provided.Training 15 days paid.

Job Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...

Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests.Answer questions and address complaints.Answer all calls and redirect them or keep messages.Keep updated records and files.Monitor office supplies and place orders when necessary.Take other duties as assigned.Bachelor degreeProficient in...

Responsibilities:Provide support to office manager for all movement\/office space improvement projectsInvolved in organizing meetings, conferences, seminars and webinars; organize coffee breaks and lunches during meetings and trainingsSupport of internal document flowCoordinate meeting rooms maintenance, booking and appointmentsAdministrate incoming and...

Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...

Job Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...

Teleperformance Egypt is expanding and looking for Fluent English Speakers to join our Team as a English Travel Advisor for a new launching account.If you are a graduate, fluent English speaker, and flexible with rotational shifts, we encourage you to applyBenefits: Net Salary up to 12.5k including KPI's Overnight Allowance Fully Paid Training Medical &...

Reservations Agent - Waldorf Astoria HeliopolisA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within...

Great Job opportunities for Italian Speakers! NOK Human Capital is looking to hire 10 Italian Speakers for IntouchCX with a competitive Salary of up to 36K EGP. Join our team in Maadi and be part of this exciting opportunity. **Requirements**: - Graduates or UG (with High School Certificate) - Previous relevant experience is a must - Fluency in Italian -...

Job Number Job Category Rooms & Guest Services OperationsLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Job Number Job Category Rooms & Guest Services OperationsLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Job Number Job Category Rooms & Guest Services OperationsLocation Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

Greet and welcome guests Answer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute them Monitor office supplies and place orders when necessaryKeep updated records and filesTake up other duties as assigned (travel arrangements, schedules etc.) - Follow up with our branches Location : Masaken Sheraton Females...

Job DescriptionMonitor remote/side by side calls.Monitor unusual occurrences, report follow-up procedures, and report daily, monthly, and year-to-date comparisons.Analyze customer complaints and bad ratings and set an action plan.Analyze quality scores and share the insights along with the action plan to improve QA scores and processes.Report the repeated...