English Customer Service Associate

English Customer Service Role at NAOS Solutions:NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers.Responsibilities: Respond to customer...

Responsibilities & Duties:E mail Correspondence with the Education DepartmentWelcomes visitors by greeting them, in person or on the phone.Maintains a cheerful and helpful personality.Introduces our course packages to clients face to face or by telephone.Ensuring that customer requests for enrollment and other services are met and confirmed.Job...

Interact with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. Demonstrated ability to build, develop and handle a group of people Ability to support Business and provide solutions to customer pain points Ability to handle complex and ambiguous scenarios Ability to organize, prioritize and schedule work...

Handling the customer's calls. Solve the customer's complainsEscalating customer's problems and complains.Follow up to fix the problems to satisfy the angry customers.Updating the system with the customer's accurate data.Achieve the required tasks assigned by the team leader.Benefits:1) Net salary 2,400 EGP 2) VPN 3) Meal Allowance 4) Social and medical...

About FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

Supporting sales team in reaching sales target & objectives - Accountable for own target within 6 months to a year according to performance - Conducting telephone calls to set meeting with qualified prospects for sales team - Managing smaller accounts under supervision of sales manager - Handling documentation processes for sales team (CRM, KPI's,etcc) -...

Answering all clients inquiries & handle their needs, complains & comments. Submit weekly & monthly reports for continues evaluation on customer's status when needed.Provide relevant clients feedback to the direct manager & to the right channels.Deal with all clients deals in a professional, positive & trustworthy manner.0-5 years of experience in call...

Job Title:Customer Service Vacancies - New Cairo - EnglishJob DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.We're looking for people who thrive in delivering exceptional customer...

Listen and respond to customers' needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to...

Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

Responsibilities: Assist customers with onboarding, registration, and payment processes. Troubleshoot technical issues related to our online platform and software. Provide guidance to parents and teachers on student progress and program information. Collaborate closely with different teams, including Curriculum, Marketing, and Sales, to enhance customer...

The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location.All representatives can expect to:Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cardsCheck on the...

Manage large amounts of incoming calls Generate sales leads Book visits and inspections as per flying team schedule and whereabouts. Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...

Medical and Social InsuranceTransportation provided (door-to-door for girls after 9)Promotion opportunities in 6 monthsClear military statusUp to 36K per month in the referral programConcentrix UniversityFun Activities in the work premisesMultiple discounts on life ServicesPaid training

Press space or enter keys to toggle section visibility City Cairo State/Province Cairo Country Egypt Department Service Delivery Date Thursday, March 23, 2023 Working time Fulltime Ref# Job Level Individual Contributor Job Type Experienced Job Field Service Delivery Seniority Level Entry LevelDescription & Requirements:Press space or enter keys to toggle...

Bachelor degree » Fluent in English is a MUST » (0 to 3 years) experience in customer service

Minimum 1 year experience in call center industry. Call center Industry | technology knowledge.Bachelor's Degree Required.Fluent English. - Positive, Enthusiastic, Friendly attitudeFor over 20 years, we have worked hard to develop a company based in principles that value people.GIMPEX is comprised of 9 companies: GIMPEX Audio Visual Communications GIMPEX...

Sutherland (Cairo site) is still hiring customer service representatives to join AT&T as retention advisers (non technical).- Attractive package + KPIs + Night allowance:- Paid Training (Fully paid):- Medical insurance coverage:- Social Insurance:- Night Shift Transportation (Door to door for ladies - points for gentlemen)Fluency in English is a...