Learning Quality Coordinator

1 week ago


Cairo, Cairo, Egypt IHG Egypt Full time

Responsibilities:

  • Coordinate and facilitate the new Comers Hotel Orientation program and supervise the on-boarding process.
  • Conduct new hires Review and completion of initial job training plans with new comers.
  • Assist in conducting the Training Needs Analysis
  • Develop, design, and facilitate learning materials for the frontline Colleagues by using different instructional techniques and formats such as role-plays, team exercises, group discussions, games and videos
  • Assist in developing the Annual Training calendar
  • Conduct IHG Technical training & development workshops for Frontline Colleagues.
  • Organize and develop training procedure, SOPs manuals and course materials such as handouts and visual materials
  • Assist in measuring, evaluating and following up on overall effectiveness of training programs directed toward continuous improvement.
  • Assist in liaising with schools and universities in preparation for IHG Academy internships placement.
  • Preparing Training Reports by the end of each month


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