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Office Support Escalation Engineer
2 weeks ago
- Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
- Assisting customers with account setup and application installations.
- Ensuring optimal application functionality by configuring networks.
- Troubleshooting IT issues by asking customers targeted questions.
- Providing customers with step-by-step guidance to resolve technical problems.
- Following up on technical queries and providing prompt feedback.
- Prioritizing customer queries and escalating serious technical issues to IT developers.
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Technical Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...
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Security Officer
2 weeks ago
Cairo, Cairo, Egypt Foreign & Commonwealth Office Full timeJob Description (Roles and Responsibilities)The British Embassy in Cairo is looking to recruit a Security Officer, job grade S2.The main duties will include, but are not limited to:Enforce all physical security measures under current policy to ensure that all staff work in a safe secure environment whilst protecting Foreign, Commonwealth and Development...
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Technical Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Location Solutions Full timeWe are looking for technical support engineer for our team with following specifications:Job responsibility You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. Research, diagnose, troubleshoot, and resolve customer issues in an...
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Technical Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Orange Business Full timeAbout the role:Provide technical point of contact for customers' incidents.Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.Ø Document all...
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Technical Support Engineer 1
2 weeks ago
Cairo, Cairo, Egypt Dell Technologies Full timeTechnical Support EngineerJoin us as a Technical Support Engineer on our Product Services team in Egypt to do the best work of your career and make a profound social impact.What you'll achieveAs a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT...
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Senior Manager Engineering Operations, Egypt
1 month ago
Cairo, Cairo, Egypt Hilton - Regional Office Egypt Full timePosition Statement:Position requires a Senior Manager Engineering Operations with a minimum of five years' hotel engineering operations leadership experience including experience managing multiple units and luxury properties. The position will oversee hotel engineering operations in Egypt across the current portfolio of operating hotels and pipeline...
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Senior Manager Engineering Operations, Egypt
2 weeks ago
Cairo, Cairo, Egypt Hilton - Regional Office Egypt Full timePosition Statement:Position requires a Senior Manager Engineering Operations with a minimum of five years' hotel engineering operations leadership experience including experience managing multiple units and luxury properties. The position will oversee hotel engineering operations in Egypt across the current portfolio of operating hotels and pipeline...
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Senior Manager Engineering Operations, Egypt
4 weeks ago
Cairo, Cairo, Egypt Hilton - Regional Office Egypt Full timePosition Statement:Position requires a Senior Manager Engineering Operations with a minimum of five years' hotel engineering operations leadership experience including experience managing multiple units and luxury properties. The position will oversee hotel engineering operations in Egypt across the current portfolio of operating hotels and pipeline...
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Chief Engineer Support Crafts
2 weeks ago
Cairo, Cairo, Egypt Talent Pal Full timeEnsure optimal and safe performance of vessel by operating and maintaining the onboard machinery in the most effective and efficient way.Ensure the implementation of the maintenance schedule and spare parts requirements in accordance with plan and technical specifications for vessel.Work and act according to policies and procedures of Technica...
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Back Office Transmission Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Ericsson Full timeAbout this opportunityWe are now looking for BO Transmission Support Engineer to join our organization. In this job role, you will be responsible for the coordination, management, and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the...
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Cairo, Cairo, Egypt Grundfos Full timeDo you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition? As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and effective...
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Cairo, Cairo, Egypt Grundfos Full timeDo you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition? As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and effective...
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Technical Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Spectro Systems Full timeJob Description:Responsible for overseeing projects' Installation and POC with our partners.Ensuring proper verification and performance implementation for existing and new projects.Conducting training sessions for partners/clients on newly installed hardware products.Validating system functionality by executing an operational checklist to ensure proper...
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FLEXCUBE Support specialist
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeProvide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users.Escalate the...
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App Support Engineer
2 weeks ago
Cairo, Cairo, Egypt Grinta Full timeAct as the primary contact for support requests from both external and internal system users to address their issues and questions.Monitor and respond promptly to tickets submitted through various channels.Offer quick and accurate feedback to customers.Utilize internal database or external sources to provide precise technical solutions.Handle and prioritize...
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Technical Office Solar Engineer
2 weeks ago
Cairo, Cairo, Egypt Giza Systems EG Full timeCreate main document for design such as PV sys report, layout design,etc. Confirms system's & components capabilities by designing testing methods, testing properties. Contributes to bidding process by providing the right equipment specifications at the proper time with the best prices to support winning the bid. Supports the projects activities by ensuring...
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Enterprise Banking Applications Support Officer
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeAbout CorptecCorptec Technology Partners is an international player in the areas of business transformation and organisational performance. With a team of capable technologists, stoked by cultural and business success, Corptec functions as a strategic partner for its clients.Our diversified client portfolio includes Australia s best and brightest in FinTech,...
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Technical Support Engineer
2 weeks ago
Cairo, Cairo, Egypt myGwork Full timeAs a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers' trust in...
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Technical Support Executive
2 weeks ago
Cairo, Cairo, Egypt Al Ahly Momkn For E-Payment Full timeA subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.We believe in empowering our...
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Senior IT Support Technician I
6 days ago
Cairo, Cairo, Egypt Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...