Restaurant Manager

2 weeks ago

Cairo, Egypt Marriott Full time

Job Number 24157968

Job Category Food and Beverage & Culinary

Location The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Ensures and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.

• Ensures compliance with all applicable laws and regulations.

• Ensures compliance with food handling and sanitation standards.

• Ensures staff understands local, state and Federal liquor laws.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Establishes guidelines so employees understand expectations and parameters.

• Monitors alcohol beverage service in compliance with local laws.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

• Handles guest problems and complaints.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

• Ensures corrective action is taken to continuously improve service results.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Ensures employees are treated fairly and equitably. Strives to improve employee retention.

• Ensures employees receive on-going training to understand guest expectations.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Assists servers and hosts on the floor during meal periods and high demand times.

• Recognizes good quality products and presentations.

• Supervises daily shift operations in absence of Assistant Restaurant Manager.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Restaurant Manager

    4 months ago

    Cairo, Egypt Hilton Full time

    A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant...

  • Restaurant Manager

    4 months ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu...

  • Restaurant Manager

    4 months ago

    Cairo, Egypt Bazooka Fried Chicken Egypt Full time

    Responsibilities:Hiring and training staff.Creating and editing menus.Ordering ingredients and beverages.Keeping a record of income and expenses.Talking to customers to receive feedback on their service.Opening and closing the restaurant daily.Motivating staff during busy shifts.Ensuring that staff members are available for shifts.

  • Assistant Restaurant Manager

    4 months ago

    Cairo, Egypt Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full time

    Opening and closing the restaurant.Appointing, inducting, and mentoring new staff members.Scheduling shifts and assigning tables to waitstaff.Resolving customers' questions and grievances in a professional manner.Conducting payroll activities in an accurate, timely manner.Ensuring that the restaurant adheres to pertinent health and safety...

  • Restaurant General Manager

    4 months ago

    Cairo, Egypt Four Seasons Hotels and Resorts Full time

    Reading, writing and oral proficiency in the English language.High school graduateSecond language is highly preferred.Previous experience in same filed. Essential Functions For Restaurant General Manager Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day or Fine Dining...

  • Restaurant Manager

    2 weeks ago

    Cairo, Egypt Pillars Consultancy & Recruitment (Egypt) Full time

    Position: Restaurant Manager (Sea Food)Location: Riyadh, Kingdom of Saudi ArabiaContact Details: Full-timeWe are seeking a highly experienced and motivated Restaurant Manager to join our team at a seafood restaurant in Riyadh, Kingdom of Saudi Arabia. This is a full-time position with competitive salary and benefits.Responsibilities:Oversee the daily...

  • Restaurant General Manager

    2 months ago

    Cairo, Egypt Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full time

    Hiring and training staff.Creating and editing menus.Ordering ingredients and beverages.Keeping a record of income and expenses.Talking to customers to receive feedback on their service.Opening and closing the restaurant daily.Motivating staff during busy shifts.Ensuring that staff members are available for shifts.

  • Mgr-Restaurant

    5 months ago

    Cairo, Egypt Marriott International, Inc Full time

    Hire and train staff members.Ensure that health and safety protocols are adhered to.Keep a meticulous record of income and expenses.Order ingredients in the correct quantities for the kitchen staff.Communicate with customers to receive feedback and manage complaints.Open and close the restaurant on time.

  • Restaurant General Manager

    3 months ago

    Cairo, Egypt Talent Pal Full time

    Four Seasons can offer what many hospitality professionals dream of - a chance to define a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As...

  • Marketing Executive/Restaurants field

    2 weeks ago

    Cairo, Egypt lxbfYeaa Full time

    A Marketing Executive is responsible for developing and implementing comprehensive marketing strategies that align with the company's objectives and brand vision. Duties include leading a team of marketing professionals and collaborating closely with cross-functional departments to drive revenue growth, enhance customer loyalty, and expand the brand’s...

  • Team Restaurant Attendant

    3 months ago

    Cairo, Egypt Hilton Sharks Bay Resort Full time

    Responsibilities:Welcoming patrons, escorting them to their tables, and providing them with menus.Serving complimentary snacks to patrons once they are seated.Wrapping utensils in napkins accordingly.Clearing dirty plates, utensils, and glassware from tables as required.Carrying dirty tableware to the kitchen area.Preparing tables for arriving patrons by...

  • Account Manager

    4 months ago

    Cairo, Egypt Talabat Egypt Full time

    Responsible for developing the business through partner restaurant and maintain long term relationship. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What’s On Your Plate?Conduct business reviews with accounts...

  • Beverage Manager

    4 months ago

    Cairo, Egypt Hilton Full time

    Beverage Manager - Waldorf Astoria Heliopolis A Beverage Manager will be responsible for creating Beverage Menus and maintain Beverage P&L; in line with Budget of the restaurants, to maintain beverage PAR stock and beverage menu engineering. A Beverage Manager shallhave exclusive and impeccable menu and service standards of all the beverages that the hotel...

  • Outlet Manager

    1 month ago

    Cairo, Cairo, Egypt Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu...

  • Community Manager

    1 month ago

    Cairo, Egypt 10Folders Full time

    Job Title: Social Media Specialist Location: Fully remote Job Type: PartTime About Us: Were a German agency on a mission to help Berlins vibrant cafes and restaurants shine online. Were looking for a creative and passionate Social Media Specialist to join our remote team and bring a touch of magic to our clients social media presence. Job Description: As our...

  • Lecturer specializing in signal systems

    2 months ago

    Cairo, Egypt German University in Cairo Full time

    Are you an experienced Restaurant Manager or Above-Property Area Manager looking for a change? Would you like to have Sundays off and work for a company that has deep roots in the hospitality industry? If so, Primos Caf could have an opportunity for you. Primos is looking for an Area Manager to support the on-property teams at our three restaurants...

  • Lobby Lounge Manager

    3 months ago

    Cairo, Egypt Marriott Full time

    Job Number 24100811 Job Category Food and Beverage & Culinary Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises...

  • Lobby Lounge Manager

    2 months ago

    Cairo, Egypt The Ritz-Carlton Full time

    Job Number 24118737Job Category Food and Beverage & CulinaryLocation The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations...

  • Night Auditor

    5 days ago

    Cairo, Egypt lxbfYeaa Full time

    Monitor the cashier and ensure that the guest numbers on the system match the actual numbers on the tables.Monitor the bar and kitchen and ensure that every order is completed Print Out and that no order is issued without hitting the system.Conduct a daily inventory of the bar, analyze the inventory, and extract the shortage and excess items on the same day...

  • Data Entry Clerk

    4 months ago

    Cairo, Egypt Bonbell Full time

    The Content Specialist is responsible for updating the content of the website, updating restaurants' offers on a daily basis, organizing content in a user-friendly oriented manner and communicate with other departments to facilitate daily procedures.Create/maintain content for restaurants' pages.Manage content projects with internal/ external...