services

Generate and receive client inquiries, including: Service calls Supplies (contract & non-contract – non rule-based) Spares (non rule-based) Labor services (non rule-based) Follow up with clients, internal teams, and administrative stakeholders via calls, emails, and messages. Handle service documentation, including: ...

ERP & Documentation: Create and maintain customer, machine, and service master data. Information and database cleanup. ERP data entry for: Service Reports Spare Parts Time & Material Jobs Installed Base Archive all service documents. Administrative Support: Prepare service files before billing. Verify engineers' reports before...

🚨 We’re Hiring – Chat Customer Service Specialist We are looking for a Chat Customer Service Specialist to join our team in Maadi. 📌 Requirements: - Minimum 1 year of experience in Customer Service / Chat Support. - Previous experience working with Gulf customers, especially Kuwait, is required. - Strong communication and customer-handling...

English Speaking Customer Service Specialist Job Summary: We are looking for an experienced Remote English Speaking Customer Service Specialist that also speak English fluently with clients in English. We help local businesses get more customers with Ai automations. You will work remotely, providing support to clients while communicating with our team....

We're Hiring: English Customer Service Specialists | New Cairo Join Sutherland and become part of a global team dedicated to delivering exceptional customer experiences. What We're Looking For: • Strong communication skills • Grads only • level of English (b2-c1) • Excellent problem-solving and interpersonal skills Willingness to work on-site in New...

Company Description Clean Up for Trade & Industry has grown over more than a decade into a key player in the Egyptian car care market, with a strong presence in Cairo. The company began by testing and refining products and services, then specialized in car care products and accessories starting in 2010 through partnerships with leading companies and dealers....

We are looking for an organized and passionate Bookstore & Customer Experience Specialist to join our team. In this role, you will create a welcoming environment for readers and book lovers, assist customers with book recommendations, support daily floor operations, and ensure our bookshelves are always well-curated and fully stocked Responsibilities respond...

Manage a reduced, specialized caseload of the most complex, sensitive, high-risk, or executive-level complaints (e.g., those involving legal, media, or regulatory escalation). Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions. Act as a subject matter...

Location: Cairo, Egypt (HQ with Flexible Remote Options) Employment Type: Full-time Role Objective We are looking for a high-energy, results-oriented Social Media Moderator & Telesales Specialist to join our team in Cairo. This hybrid role is designed for a professional who can seamlessly transition from digital engagement to direct sales. He/She will be the...

TIER 2 ORDER MANAGEMENT SPECIALIST (IC20) ROLE PURPOSE The Tier 2 Order Management Specialist (IC20) supports the resolution of escalated and complex order management cases using defined processes and guidance. The role focuses on accurate case handling, strong process adherence, and protecting customer experience, while developing deeper Order...

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

Company Description MICO WORLD MENA is part of MICO WORLD, a world-leading open social platform founded in 2014. The company offers a range of social products, including MICO, YoHo, TopTop, and Sugo, enabling users to make friends, chat via video and voice, live stream, and play games. With over 100 million users in more than 150 countries and regions, and...

A very competitive salary with attractive bonuses and allowances up to 21K Gross EGP Medical and Social insurance coverage 24/7 Transportation Cost of living allowance KPIS bonus Allowance for night and overnight shifts Qualifications Fluent in English (B2-C1) Graduate/College drop out/Gap year student Free to fully commit to a full time job Able to commit...

As a Call Center Representative at HSBC, you will be the first point of contact for customers, handling inbound and outbound interactions, resolving inquiries, and delivering a seamless customer experience in line with HSBC policies and regulations. Requirements: • Bachelor’s degree is a must • C1 Level English proficiency (mandatory) – strong...

Company Description Greenya Egypt for Export is an Egyptian-owned company specializing in growing, packing, and exporting fresh fruits, vegetables, and herbs to international markets. The company manages a diverse product range, including citrus, table grapes, strawberries, specialty vegetables, and aromatic herbs. Greenya owns farms in El-Beheira,...

Job Description Join us as Service Delivery Engineer on our Professional Services Deploy Team in Cairo, Egypt to do the best work of your career and make a profound social impact. As  Service Delivery Engineer, you will work with external customers and contribute to developing integrated end-to-end IT solutions that support the customer’s strategic,...

Role Description This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, providing support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of...

Description Customer Service Associate Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a...

Company Description Intelcia is a global outsourcing provider that has supported clients for over 20 years by combining talent, technology, and optimized processes. The company delivers tailored services across four main solution clusters: Multichannel CX Solutions, Business Processes, IT Solutions, and Innovative & Consulting Solutions, helping customers...

Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service. If you’re customer-focused, detail-oriented, and eager to grow your career in the banking...