عمليات بحث ذات صلة

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Collaborate with IT/business teams to ensure that the tools are configured to meet the needs of the organization, following ITIL processes.Work with stakeholders to define requirements and design workflows within the ITSM tools.Continuously evaluate the performance and effectiveness of ITSM tools and identify areas for improvement.Optimize processes within...

Ensure that IT metrics are aligned with organizational goals, ITIL processes, and service management standards.Oversee the collection and management of data related to IT operations, including service delivery, processes management, system performance, and user satisfaction.Provide insights into service performance, operational efficiency, resource...

Title: Customer Service 1. Order Management: o Manage the entire order fulfillment process, from receiving customer orders to ensuring payment receipt. o Ensure lead times are positive and appropriate procedures are followed for rush orders. 2. Coordination and Approvals: o Collaborate with the Sales team for effective order management. o Request...

Duties and Responsibilities:o Complete or partial disassembly and reassembly of centrifugal pumps (single- and multistage), valves andother rotating equipmento Perform component part evaluation of the disassembled componentso Measure shaft run-out and all other relevant measurements of the component parts by using micrometers,bore gauges, veneer calipers,...

Job Summary:The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients, addressing their inquiries, concerns, and resolving their issues in a timely and efficient manner. The CSR acts as the primary point of contact for customers, ensuring a positive and memorable experience with the...

Handles customer inquiries, complaints, and support requests through phone, Chat or email. Ensures customer satisfaction and resolves issues efficiently.Key Responsibilities ​• Answer customer calls/messages • Resolve issues and complaints• Provide accurate information• Process requests (refunds, orders, updates)• Follow scripts and company...

Description Operates in a Call Center environment where the interface with customers is over the telephone. Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center. Responsibilities Interact with customers over the phone to understand their banking needs. Provide excellent...

Lead day-to-day operations across multi-industry client accounts (voice/non-voice, inbound/outbound, English/Arabic, etc.)Own and manage client relationships, ensuring ongoing alignment, feedback loops, and reportingDrive performance through effective planning, issue resolution, and structured improvement plansApply ...

Grads ONLY What are the requirements? Fluent in Arabic Very Good English  Excellent typing, phone, computer navigation & communication skills Ability to Work Sunday through Saturday from 10:00 am to 7:00 pm Free to work 8 hours a day (Rotational) 2 day off per week (Rotational) Availability to start immediately *This is a full-time hiring.

Multi-Level Group (MLG) is a leading Fintech group in the MENA region that specializes in providing Self-Service Platforms, Software Development & Integration, System & Process Automation, Digital Transformation Programs, and Banking & Financial Solutions. Additionally, MLG has successfully initiated multiple projects across various industries in Egypt. Our...

Company DescriptionPipelineJob Description💬 About the RoleWe’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists. In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note.What you’ll be doing:Answering customer questions and...

#TeleperformanceEgypt is hiring #TechnicalSupport specialistDetails :English Level: B2 ( fluent )Graduation Status: GraduatesSalary: Up to 7K NetShifts: Rotational for males & females maximum 2 AMLocation: New CairoRequirementsExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Company DescriptionResponsibilities:Respond to customer inquiries via phone, email, and chat.Assist customers with questions, orders, and requests.Handle complaints and provide effective solutions.Follow up with customers to ensure their satisfaction.Maintain accurate customer records and update systems.Coordinate with other departments to resolve customer...

Company DescriptionWe are a customer-focused service company dedicated to providing professional, reliable, and efficient customer support. Our team is committed to helping customers resolve their questions and concerns quickly while delivering a positive and personalized experience. We focus on clear communication, problem-solving, and customer...

Job Description🎓 GRADUATES, THIS OPPORTUNITY IS FOR YOU! 🎓🚀 Sutherland Cairo is hiring!If you’re an Egyptian graduate with a C1 level of English, we’d love to hear from you! 🗣️✨ Enjoy: 💵 Full basic salary + KPIs during paid training 🏥 Medical insurance up to 200,000 EGP annually 🚌 Transportation provided📩 To...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...