quality analyst

About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year...

  About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality...

Conversation Quality Analyst (AI Training) About The Role What if your instinct for natural conversation could directly influence how AI communicates with millions of people? We're looking for Conversation Quality Analysts to evaluate AI-generated dialogues and help ensure they sound human, helpful, and genuinely useful. This is a fully remote, flexible...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

About The Role AI is only as good as the feedback it receives — and that's where you come in. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs across text, images, and structured data. Your assessments directly influence how AI models learn, improve, and respond to real-world inputs. This is a fully remote,...

Quality, Environment & Compliance Analyst £40,000 - £45,000 | Edinburgh Hybrid | 31 Days Holiday As our Quality, Environment & Compliance Analyst, you'll be at the heart of our SHEQ function, turning data into meaningful insight and helping ensure our management systems remain effective, compliant and fit for the future. What does a typical day look...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Duties and Responsibilities: Issue Management Triage & Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact, ensuring high-value resolutions, and ensure timely resolution according to business impact.Stakeholder Collaboration Cross-Functional Leadership: Facilitate...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering -...

We are looking for a highly motivated and analytical Analyst to join our growing Consulting team. This is an exciting opportunity for someone with a strong interest in real estate and investment to work across a diverse range of client assignments, gaining exposure to market research, financial analysis, data insights and strategic consulting. The...

About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality Assurance...

Job title: Quality Control Chemistry Lab AnalystLocation: Cairo SiteGrade: L1-2Hiring Manager: Shady Galal - QC Products Release Section HeadAbout Sanofi:We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline –...

OverviewThe Real Estate Consultancy service line is looking to recruit an enthusiastic and hardworking analyst to join the team in Egypt. The service line provides strategic advisory services to the residential, hospitality, office, healthcare, education, retail and industrial real estate markets. The team primarily advises government and semi-government...

● Monitors contacts to observe adherence to quality requirements and ExtraTik policies and procedures● Commit to the monitoring target● Enhances the coaching process by using the recommended standards by sharingthe feedback based on monitoring● Executes number of observations and feedback required per agent according toExtraTik standards● Provides...

We are looking for an experienced Product Analyst with strong business analysis and Agile skills who can translate business requirements into features and user stories, manage product backlogs, and collaborate with product, design, development, and testing teams. The ideal candidate should have experience with financial planning products, preferably...

The CRM Analyst is responsible for managing, analyzing, and optimizing customer relationship management (CRM) systems to support the commercial organization. This role ensures high data quality, delivers actionable insights, and drives effective utilization of CRM tools by sales, marketing, and medical teams. The CRM Analyst partners closely with Sales...

DescriptionDubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for...

Overview While this role is not open at this time, we are actively identifying and engaging with high-quality candidates in anticipation of future openings. This posting allows us to get to know potential talent, understand the market, and move quickly when timing aligns. Candidates who apply may be contacted for an exploratory conversation or...

Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and...

About VCloud Interactive LLC. VCloud Interactive is a global provider of AI-driven contact-center (CCaaS/UCaaS) and omnichannel customer-experience solutions used by Fortune-100 enterprises in healthcare, pharmaceuticals, recruiting and more. Our VOCCSTM platform and VCloud Intelligence TM analytics power millions of voice, chat and social interactions every...